Sabrina Sutton

Detail-oriented administrative professional with over seven years of experience in customer service and office coordination. Proven ability to manage scheduling, documentation, billing processes and high-volume inquiries while maintaining accuracy and professionalism. Recognized for strong communication skills, sound judgment, and the ability to prioritize competing tasks in fast-paced environments.

Service Advisor at Kenworth Ontario (2024 – Present)

• Prepare, review, and finalize invoices while ensuring accuracy in billing and service documentation.
• Coordinate daily repair schedules and assign work to technicians based on priority and qualifications.
• Serve as the primary point of contact for clients, responding to inquiries and providing updates in a professional and timely manner.
• Maintain organized service records and support office operations to ensure efficient workflow.
• Monitor inventory levels and coordinate supply orders for multiple departments.

Receptionist at Kingston Kia 2023

• Managed multi-line phone systems and directed inquiries appropriately.
• Scheduled appointments and processed payments with accuracy and confidentiality.
• Prepared daily production and licensing reports to support management operations.

Customer Service Representative at Priestly Demolition 2022

• Responded to customer inquiries and supported billing and administrative functions.
• Assisted with record organization and documentation processes.
• Supported communication initiatives, including social media and advertising coordination.

Ontario Secondary School Diploma – Dr. G. W. Williams Secondary School 2018