Saef Katab

I am a flexible, skilled, punctual and confident individual with plenty of work experience. I am hard-working and determined to progress within my professional career and I can work individually under pressure (as well as within a team). I adapt well to new environments, new faces, pay attention to detail, and I am eager to take on new opportunities and challenges.

I have great communication skills and speak 3 languages, including Dutch, Arabic and English. I am eager to implement my skills and knowledge to new work environments.

Waking Night Project Worker at Aigburth Drive Harm Reduction service (2025-05 – Present)

Providing a harm reduction service to vulnerable men who struggle with mental/physical health and/or alcohol/substance misuse. At the Aigburth Drive Harm Reduction service, I delivered a person-centered harm reduction service to vulnerable homeless men who struggle with complex mental/physical health and/or misuse of alcohol/substances using a trauma informed approach.

• Deliver a person-centred approach to vulnerable homeless men
• Engage with clients and create support plans for them and follow these through
• Create a positive impact and work with clients to identify their personal health and any social issues
• Actively reduce the risks of harm to themselves and to others
• Build healthy coping strategies to deal with potential relapse
• Work individually, as well as a team

Night Support Assistant / Bank Staff at YMCA Together (2023-12 – 2025-04)

Providing support to residents (homelessness, recovery and drug users with complex needs). At YMCA Together, some of my main duties and responsibilities include working as part of the (day & night) support team.

• Provide accommodation-based (and person-centered) support to people with complex needs
• Conduct welfare and room checks and support residents with management of their room and relationships with others
• Assist support workers with risk assessments
• Motivate and support residents
• Conduct assessments on internal software (MainStay & DAVE)
• Maintain and update electronic records
• Monitor residents' emotional & mental wellbeing as well as physical health
• Prevent opioid overdoses by administrating Naloxone to residents who are in an overdose state
• Liaise with external organisations such as Merseycare, CRISIS, Whitechapel Centre and local GP surgeries to ensure the correct care and support was in place for residents

Administrator / Dental Receptionist at Night Dental, 111 Emergency Dental Service (2020-06 – 2022-09)

Dental receptionist as well as Administrator dealing with admin tasks as well as being first point of contact for patients. At Night Dental, some of my main duties and responsibilities included being the first point of contact for the surgery.

• Deal with enquiries in person and over the phone
• Provide dental advice when needed
• Organise the surgery calendar and patient appointments
• Conduct clinical responsibilities
• Run and manage multiple clinics and surgeries across 3 different sites
• Work alongside management as a team
• Handle cash, collect and report data for the NHS
• Produce and administer prescriptions
• Handle complaints
• Manage patients' welfare
• Work with MS Office, IT and clinical software (iSmile)
• Collect data across 3 different large sites from staff and patients (384 patients a month)
• Produce and analyse reports
• Update electronic data and records
• Assist in interview preparations
• Meet KPIs
• Manage staff's records as well patients' records
• Deliver co-produced activities
• Train other staff members when needed
• Maintain quality control of the service
• Ensure all paperwork is up to date

GCSE English & Maths (Grade C) at Huddersfield New College.

Grade D*DD in BTEC Business Studies (A-Level equivalent) – Huddersfield New College

Grade DMM in a Level 2 Extended Diploma in Business Studies – Huddersfield New College

Higher Education Certificate in Business Studies – Liverpool John Moores Education