Melanie Williams

I am a reliable, hardworking, and trustworthy individual with an excellent work ethic, renowned for my reliability and adaptability. I have a proven history of building relationships both as a team member and working independently. I possess a high degree of emotional intelligence, and my natural curiosity and initiative have proved beneficial when dealing with and facilitating change.

I have excellent inter-personal skills with the ability to build rapport with both customers and colleagues. I love learning and always show desire in both following clear process with a natural inclination to challenge in order to improve. I have a wealth of transferable skill and knowledge and coupled with my organisational ability and resilience has ensured a history of success during my time at Hologic.

Manufacturing Technician II - Hologic LTD

(2020-10 - 2025-09)

• Health & Safety Champion of area.
• Ensuring SOP's are followed meticulously.
• Working to GDP and GMP practices
• Helping to develop a semi-automated packing process line.
• Maintaining high quality standards looking for and inspecting reagents as they are packed.
• Using problem solving tools to address any issues when they arise.
• Leading health and safety in the area and making sure the team within are actively reporting any issues and addressing them.
• Leading packing lines ensure the team are performing to a high level and monitoring the rates and looking for any areas for improvement.
• Operating within a 5S/ Lean environment with regular contribution to 5S / Kaizen events and using lean tools learned to implement improvements to the area.

Front of house receptionist - Hologic Ltd

(2015-10 - 2020-09)

• Meeting and greeting visitors.
• Redirecting calls to the correct personnel.
• Arranging refreshments for meetings.
• Ensuring that stationery supplies are ordered and we'll stocked.

Customer Service Agent and Property Repair Administrator - Coop

(2000-01 - 2010-08)

Community Care - City and Guilds (1992)