TARGETING MID TO SENIOR LEVEL ASSIGNMENTS: Business Development | Sales Management | Relationship Management | Product Management | Incentives Management | Branch Management
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Performance-driven professional with 9 years of rich & extensive experience in Sales, Business Development & Management, sales management, sales compensation and business development with 4-5 years in Incentives Management and Design, Stakeholder Engagement and People Management.
Specialist with excellence in gathering and understanding requirements of clients & other stakeholders (at strategic and tactical levels), followed by translation into functional specifications as well as provisioning of suitable solutions.
Catalyst with impressive success in contributing to the success of company progression and amplifying business margin through short-term & long-term sales planning. Strong business acumen with proficiency in collaborating with key decision-makers/leaders across target organizations and utilizing data and business analysis techniques like Power BI, required for sales monitoring. Successfully completed the Master Data Science Certification Course from Guvi (Nov'22-Apr'23) and obtained comprehensive understanding of Machine Learning, Deep Learning, Data Visualization, Data Analysis and Data Science.
Rich exposure in defining the vision of the product and created a product roadmap to reach that vision in a step-by-step manner and also stay updated with the progress at each stage in the road map. Highly skilled in providing data-driven, action-oriented solutions to challenging business problems.
Leader, who has successfully led and motivated teams in cross-cultural environment towards growth and success in the organization; created a clear & compelling view of future through coaching and execution. A strategist with recognized proficiency in spearheading business to accomplish corporate plans and goals successfully.
Regional Head Sales, BBG-SMEG Department at ICICI Bank (2023-08 – Present)
Explore avenues for new income generation from existing as well as new clients, leading a team of 5 relationship managers. Tap the entire ecosystem opportunity across banking services and products required by the client starting from key stakeholder individual accounts, salary mandates, supply chain related avenues, deposits opportunity, treasury related products and services such as FOREX. Coordinating and Collaborating with various relationship teams to offer a comprehensive and 360 degrees banking solution to the customer.
Add value to client by structuring and implementing innovative deals in working capital, term loan and project finance. Create proposals for clients 5 Crore to 800 Crore portfolio size, achieving yearly disbursement of Rs 190 Crores with Rs 1.2 Cr PF collection. Use credit knowledge and knowledge of various products for deal structuring.
Manage relationship with customers by growing the book size, managing trade finance, general blog operations for cash management services, i.e, working capital cycle of the firm, thus maintaining existing and acquiring new SME clients for the bank. Perform various financing activities as per the customer's requirements, maintaining number of Current Account balance. Increase wallet share by cross selling products to the customer.
Achieve team targets and grow account profitability, while maintaining a high service standard and compliance.
Senior Manager, Cross Sell, Head Office at IIFL Samasta Microfinance Limited (2022-03 – 2022-11)
Instituting & executing Business Development activities and overcoming complex business challenges using experience-backed judgment, strong work ethics and irreproachable integrity. Administering sales operations working on driving sales compensation initiatives in order to achieve smooth operations. Organizing operational process milestones and activities pertaining to all support functions; spearheading service processes such as Complaint Management, Spearheading several operations including SLAs Management (Service Level Agreement), TAT and RCAs (Root Cause Analysis), Documenting and maintaining various weekly/monthly MIS reports (process/productivity) under cross-sell; submitting the same to the management in order to facilitate decision-making.
Formulating business in new & growth areas and motivating people to perform beyond their normal past established skills/levels and impacting organization's profitability through effective strategic & tactical management decisions. Driving business growth & expansion plans in terms of value, volume, sales & yield by introducing new ideas & concepts.
Roll Out Manager, Head Office at Belstar Microfinance Limited (2019-05 – 2022-03)
Setting up the KPI metrics for the sales product; monitored & implemented with National Head guidance to improve productivity of sales team. Immense success in developing Digital Transactions App Samrithi (March 2021 - March 2022).
Branch Manager at Jana Small Finance Bank Ltd. (2016-05 – 2019-05)
Managed a team of 25 employees and a portfolio of more than 6000 customers with portfolio exceeding Rs 20 Crores. Administered key areas including marketing, business channel development, team development and revenue generation. Orchestrated the process of Cost management and cost effectiveness at the JC to ensure profitability, also ensure that JC adheres to the Know Your Customer (KYC) and Anti Money Laundering (AML) norms at all times.
Marketing Intern at Notemango.com (2015-04 – 2015-05)
MBA/PGDM in Marketing and Operations – SDM Institute for Management Development (2016)
B.Tech. in Electrical Engineering – West Bengal University of Technology (2013)
