Sajida Dilawar

Currently studying and looking ways to work as customer service in any industry. I am self-motivated with strong interpersonal skills, adaptability, and a passion for exceeding customer expectations. Also, I’ am dedicated and adaptable with a strong commitment to provide exceptional service.

Skilled in active listening, problem-solving, and maintaining positive customer relationships. Eager to leverage my transferable skills to excel in a customer service role. I can deliver a good customer service, with positive outcome.

Also, I have call handling skills when dealing with unsatisfied customer.

Employability Programme - Maximus UK

(2024)

• Currently seeking work daily, attending employment support appointments and training weekly.
• Searching and applying for roles, attending weekly Job Clubs, and upskilling courses.
• Completing modules, assessments, and training resources on an employment support
• Completing training and workshops, such as CV builder, research on job market, interview prep

Community Little Hulton work

(2024-01)

• Customer Service
• Cash handling
• Checking all deliveries
• Checking products expired dates
• Organise all the deliveries
• Stuck on shelves and freezers
• Allocating all the deliveries on designated places
• Helping and giving support to disables people whilst packing

Mathematics Levels 1-2 - Salford College (2024)

English Level 1 - Salford College (2025)

Certificate of Achievement - Computer Confidence - Mustard Tree (2022)

Certificate of Achievement - Customer Service - Mustard Tree (2022)

Certificate of Achievement - Level2 Food Hygiene and Safety for Catering - England (2024-01)

MBA - Banking and Finance - Government College University Faisalabad, Pakistan (2007 - 2009)

Bachelor of Science - Government College University Faisalabad, Pakistan (2004 - 2006)