Salam Aziz

Highly organised Administrative and HR professional with practical experience in administration, human resources, customer service, retail operations and quality control. I have developed strong communication, organisational and problem-solving skills through working in fast-paced environments. In addition to my administrative background, I have expanded my expertise into AI Design, creating marketing campaigns, branding concepts, advertising materials and social media content using modern AI tools.

I am committed to continuous learning, adaptable to new technologies and passionate about delivering excellent customer service and professional administrative support.

AI Designer at Freelance / Personal Projects (2025-01 – Present)

• Designed marketing campaigns and advertising visuals using AI tools.
• Created branding concepts and social media content.
• Produced commercial-quality AI images through prompt engineering.
• Worked on product presentations and promotional materials.
• Edited and refined designs according to project requirements.

Sales Assistant & Cashier at Zara (2019-11 – 2020-12)

• Delivered excellent customer service in a busy retail environment.
• Processed cash and card transactions accurately.
• Supported managers during peak trading periods.
• Maintained visual merchandising and stock presentation.
• Resolved customer queries professionally.
• Ensured accuracy when balancing tills.

HR Administrator at Caffè Concerto (2019-07 – 2019-08)

• Supported recruitment and onboarding activities.
• Maintained confidential employee records.
• Prepared employment documentation and contracts.
• Assisted payroll administration.
• Organised interviews and meetings.
• Responded to HR enquiries professionally.

Quality Control Assistant at Government Agriculture of Swaida (2015-01 – 2017-12)

• Monitored quality standards.
• Prepared inspection reports.
• Reviewed sanitation procedures.
• Collected and analysed market data.

Pharmacy Assistant at Samar Pharmacy (2014-01 – 2015-12)

• Prepared prescriptions under supervision.
• Managed inventory.
• Supported customers with professionalism.
• Maintained accurate records.

Bachelor in Agricultural Engineering – Damascus University (2008-01 – 2014-12)

ESOL Level 1 – Westminster Adult Education Service

HR Certificate