Salimat Mahmoud

Well mannered, polite and hardworking care assistant, who is able to work with other professional care assistants in pressurised environments. I have awareness, understanding and commitment with unpredictable circumstances. I can remain calm in difficult situations and support others also, to provide dignified care to service users.

I am willing to undertake training needs and to attend study days as required, Good verbal and written skills. Responsible for ensuring that residents/client gets the best standard of care. Currently seeking a position where I can develop personally and professionally and where I can offer person centered care to vulnerable individuals

Customer Assistant - British Heart Foundation

(2024-07)

• Maintained a clean and organised store environment, promoting an inviting atmosphere for customers.
• Built strong relationships with customers by providing personalised and attentive service.
• Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
• Supported promotional events by setting up displays and engaging customers in product demonstrations.
• Communicated effectively with customers to address inquiries about products and services.
• Handled cash transactions accurately while adhering to company security protocols.
• Assisted customers in locating desired items, ensuring a positive shopping experience.
• Collaborated with colleagues to ensure seamless customer service during high-traffic periods.
• Participated in regular inventory checks, assisting with restocking merchandise as needed.
• Delivered timely responses to customer inquiries.
• Educated customers on product features and benefits, guiding them towards informed purchasing decisions.
• Engaged in friendly conversation with customer to better uncover individual needs.

Nanny - Self Employed

(2022-02 - 2023-10)

• Assisted with light housekeeping duties as well as running errands.
• Prepared meals and snacks for children based on dietary guidelines.
• Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
• Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
• Handled challenging behavioural issues using appropriate discipline strategies and proactive communication with parents.
• Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
• Supported children in play activities, meals, and snacks, hygiene and socialisation.

Pizza Dough Make - Anounty Pizza Bread

(2018-07 - 2020-08)

• Enhanced dough quality by consistently following precise recipes and mixing techniques.
• Incorporated feedback from colleagues regarding potential improvements to the dough-making process, promoting a growth mindset within the team environment.
• Maintained a clean and organised workspace, ensuring optimal efficiency and sanitary conditions for dough production.
• Safeguarded excellent hygiene standards throughout all stages of the pizza dough-making process, contributing significantly towards maintaining stellar health inspection ratings.
• Ensured timely preparation of pizza dough by adhering to strict schedules and coordinating with other staff members.

Care Assistant - Oasis Care

(2019-01 - 2019-06)

• Provided emotional support to Service Users, improving their mental wellbeing.
• Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
• Adhered strictly to professional standards, regulations and policies at all times while executing duties.
• Encouraged independence among patients whilst assisting them with tasks.
• Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
• Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
• Respected privacy and dignity of each resident during provision of care services.
• Maintained confidentiality and compliance standards for optimised care.

Cleaner

(2018-07 - 2026-06)

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Organized and used industrial cleaning products following strict safety procedures.

Care Assistant - Sunbridge Care Centre

(2005-06 - 2013-09)

• Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
• Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
• Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
• Respected privacy and dignity of each resident during provision of care services.
• Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
• Administered medication to patients, ensuring proper health management.
• Adhered strictly to professional standards, regulations and policies at all times while executing duties.
• Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
• Assisted with personal care and daily living tasks

Care Assistant - Oasis Care

(2019-01 - 2019-06)

• Assisted in daily living activities for enhanced Service User comfort.
• Responded promptly to emergency situations, ensuring safety of all residents.
• Encouraged independence among Service User whilst assisting them with tasks.
• Adhered strictly to professional standards, regulations and policies at all times while executing duties.
• Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
• Respected privacy and dignity of each resident during provision of care services.
• Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
• Adapted to service users' needs and requests to maintain personalised care.

ACCA L4 Diploma - Accountancy - London College of Accountancy (2004-12 - 2010-08)

NVQ L2 - Adult and Social Care - Edexcel (2008-09 - 2009-07)