Salli Maddalo

I am a dynamic and mature Trainee Mortgage Adviser with over 10 years' experience in sales, recruitment and client relationship management. In my career I have established and led large sales teams in successful health and wellness businesses. Known for my strong communication skills, compassion, rapport building and cultivating trust-based relationships.

High achiever of sales targets while maintaining high ethical standards, I combine commercial awareness with a genuine passion for helping others. Skilled in handling sensitive information and delivering exceptional customer service. Excited and ready to leverage these skills in the mortgage sector.

Recently

CeMAP qualified and registered for CEReR in July. Actively seeking an opportunity to launch a new life long career in mortgage and protection advice.

Independent Health & Wellness Business Owner at Independent (2015-01 – Present)

• Built and developed a successful health and wellness business focused on client education, customer support and business growth.
• Conducted one-to-one, face-to-face consultations to identify client health needs and recommend appropriate solutions.
• Developed long-term relationships with customers through trust, integrity and ongoing support.
• Recruited, trained and mentored individuals seeking career development.
• Delivered presentations and educational workshops both online and in person.
• Confident in public speaking.
• Managed confidential client information and maintained accurate records.
• Worked to personal and company sales targets and business growth objectives.
• Developed strong skills in objection handling, relationship management and consultative selling.
• Consistently learned and developed new skills in reaction to market changes
• Generated all my own leads and created a consistent follow up system

Executive Assistant at The Inspired VA (2019-01 – 2024-01)

• Exceptional organisational and time management skills, coordinating complex diaries, meetings, events and travel arrangements across multiple stakeholders in the charity, public and private sectors.
• Strong communication skills, confidently engaging with clients, senior leaders, external partners and suppliers at all levels.
• Proactive and professional social media and email manegement for marketing development and lead generation.
• Produced accurate reports, presentations and business documentation with exceptional attention to detail and a high level of accuracy.
• Proven ability to work independently and proactively whilst also collaborating effectively within team environments both as a team member and leadership roles.
• Built and maintained long-term professional relationships, generating new business opportunities through networking, referrals and outstanding service.
• Advanced user of Microsoft Office and Outlook, with experience managing databases, analysing information and maintaining accurate records.

PA & Team Administrator at Home Start UK (2008-01 – 2009-01)

PA & Team Administrator at Nottinghamshire NHS Foundation Trust (2002-01 – 2005-01)

Senior Administrator at Leicestershire Elderly Mental Health Team (2001-01 – 2002-01)

CeMAP Levels 1, 2 & 3 – Walbrook Institute London (2026-01)

BSc in Childhood Studies – University of Greenwich (2013-01)

NVQ Level 2 in Business Administration – HomeStart UK (2009-01)