Salmon Nathan

I have qualifications in Arts with multidisciplinary expertise spanning social psychology, tourism business, education and mass communication. Proven ability to understand human behavior and apply psychological principles to enhance communication strategies and customer engagement. Skilled in developing educational content, analyzing market trends in the tourism sector and creating compelling narratives across multiple media platforms.

Adept at bringing culture perspectives and fostering meaningful connections through effective communication and interpersonal insight.

IGCSE Tutor - Fun Maths Learning Education

(2024-01 - 2024-12)

• Monitored student progress and provided individual feedback, as well as utilizing different teaching methods to encourage student participation.

Business Development Executive - Don Smart Truckers

(2024-02 - 2024-03)

• Spearheaded digital marketing initiatives across social media platforms to enhance brand visibility and attract target customers in competitive food service market
• Developed and executed strategic social media campaigns that successfully generated customer leads and increased brand awareness

Business Development Executive - Kingsway Resources

(2023-12 - 2024-01)

• Leveraged understanding of consumer psychology to craft engaging content that resonated with diverse audiences and drove customer acquisition
• Build and maintain relationships with potential clients through community engagements on digital platform

Customer Service Ambassador - Sunway Medical Centre

(2023-09 - 2023-12)

• Served as the first point of contact for patients, visitors and families, delivering compassionate and professional service.
• Resolved inquiries, concerns and complaints with empathy and efficiency, maintaining patient satisfaction and trust in hospital service.

Cashier - Bayu Borneo Hardware Trading

(2023-04 - 2023-08)

• Assisted customers with product selection and problem-solving, demonstrating knowledge of hardware products and their applications
• Handled customer concerns and returns professionally, applying conflict resolution skills to maintain positive customer relationships

Office Administrator - SGP Metal Trading

(2022-01 - 2022-12)

• Managed daily office operations like scheduling, correspondence and administrative support to ensure efficient business functionality
• Maintained accurate records of inventory, transactions and client information using office management systems and databases.

Office Administrator - Sparks Motor Rescue Empire

(2021-01 - 2021-12)

• Coordinated communication between suppliers, clients and internal teams to facilitate smooth business operations and timely order fulfillment
• Processed documentation for scrap metal purchases and sales

Junior Executive Officer - Pusat Pemulihab Boaz

(2019-01 - 2020-12)

• Supported admin and operational functions of rehab center, contributing to the delivery of quality care and support services for patients in recovery
• Managed scheduling for appointments, programs and facility activities while ensuring efficient resource allocation and program delivery

Bachelors of Laws (Honours) - University of Hertfordshire

Bachelors of Laws (LL.B) - Taylor's University (2020-04 - 2023-05)

Foundation in Arts - Arts - Taylor's College (2019-04 - 2020-04)

SPM - SMK Tengku Ampuan Rahimah (2014-01 - 2018-12)