Customer Service Assistant
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Knowledgeable about empathetic communication and active listening. Strong foundation in understanding human behaviour and providing emotional support. Ready to use and develop counselling techniques, conflict resolution, and client rapport skills in counselling role.
With focus on counselling and mental health support, have honed skills in empathetic communication, active listening and problem-solving. Can deliver compassionate, personalised counselling to individuals in need and create safe, supportive environments. Able to utilise understanding of cognitive behavioural therapy and mindfulness techniques to facilitate client growth and promote mental wellbeing.
Compassionate individual seeking role as Trainee Counsellor, combining strong interpersonal and communication skills with background in psychology. Adept in active listening and problem-solving, fostering supportive client relationships. Committed to promoting mental well-being and facilitating personal growth.
Trainee counsellor at Base Hospital (2016-10 – 2018-01)
Provided counselling and mental health support in a hospital setting
Trainee counsellor at As - Siraj College (2016-10 – 2017-10)
Provided counselling services in an educational setting
Teacher in a primary school at Ilma International Girls' School (2011-04 – 2012-04)
Primary school teacher providing education and student support
Teacher at Vidura College (2008-05 – 2011-01)
Secondary school teacher providing education and student support
Certificate of Higher Education in Safeguarding for children and vulnerable adults – Learn Direct - Online (2025-03 – 2025-03)
Certificate of Higher Education in Awareness of Bullying for children and adolescents – Learn Direct - Online (2024-05 – 2024-05)
Certificate of Higher Education in Counselling – Institute of Mental Health (2014-05 – 2014-05)
Certificate of Higher Education in Psychology – American College of Higher Education (2013-08 – 2013-08)
A-Levels in Greek and Roman Civilisation, English, French – Pushpadana Girls' College (2006-07 – 2006-07)
GCSEs in English Literature, English Language, Health Science, Social Science, French, Mathematics, Science – Government Science College (2003-12 – 2003-12)