Samanta A
Crew trainer
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About
I am a sociable person who enjoys new challenges and is willing to learn and promote my self to deliver an excellent performance. I'm driven to deliver high quality service and consistent results. I'm an energetic employee well-versed in strong communication and organization skills, i seek solutions to problems and deliver it with best effort possible.
The personal qualities that i possess include the ability to work well in a team setting as well as an individual, I have the ability to remain calm in difficult situations and i can cope well under pressure.
Experience
Crew trainer - Mcdonald - Edmonton green, fore street
(2026-01)
- Training, new crew members
- coaching crew on customer service and food preparation
- helping manage shift operations
- providing feedback to crew members
- Demonstrating proper use of equipment
- Monitoring performance
- Resolving customer issues
- Explaining company policies
Crew member - Mcdonald - Edmonton green, fore street
(2023-05 - 2024-04)
- Taking customer orders
- Preparing food and drinks
- Operating the cash register
- maintaining cleanliness in the restaurant
- Providing excellent customer service
- Stocking supplies
- Following health and safety guidelines
- working as a part of a team
- Handling customer complaints
- Cleaning and sanitizing work areas
Dishwashing - Halsey Hall - Cheshunt, Hertfordshire
(2022-05)
- Loading and unloading dishwashing machines
- Washing dishes, glassware, and utensils by hand
- Ensuring cleanliness and sanitation of all items
- Maintaining the dishwashing area
- Disposing of trash and recycling
- Polishing silverware
- Storing clean dishes and utensils properly
- Monitoring detergent and sanitizer levels
- Assisting with other cleaning tasks as needed
Waitress - Halsey Hall - Cheshunt, Hertfordshire
(2022-05)
- Greeting customers and taking orders
- Serving food and beverages
- Providing excellent customer service
- Handling cash, tips and processing payments
- Clearing and resetting tables
- Ensuring customer satisfaction
- Answering customer questions about menu items
Nursery Lulus Preschool
(2020-04 - 2020-05)
- Assisting with Activities
- Engaging with children
- Helping with mealtimes
- Maintaining Cleanliness
- Observing and learning
- Support personal care
- Preparing resources
- General assistance
Education
GCSE - English - Goffs Academy
GCSE - Mathematic - Goffs Academy
GCSE - Italian - Goffs Academy
Level 2 - Travel and Tourism - Hertford regional college
Level 1 - Beauty - Hertford regional college
