Samaresh Mahato

Commercially aware HR and talent acquisition professional with hands-on experience in candidate sourcing, CV screening, interview coordination, onboarding administration, recruitment reporting and remote team leadership. Progressed from Human Resources Intern to HR Squad Leader within two months at GAOTek, subsequently leading a 10-person international recruitment team and supporting the onboarding of more than 15 hires per week. Brings seven years of customer-facing, sales and operational experience, providing strong foundations in stakeholder communication, negotiation, conflict resolution and performance against KPIs.

MBA-qualified HR professional with practical capability across UK recruitment coordination, onboarding, HR administration, employment compliance and employee lifecycle support. Targeting HR Administrator, HR Coordinator, Recruitment Coordinator, Talent Acquisition Coordinator and People Operations Assistant roles across the UK

HR Squad Leader; Human Resources Intern - GAOTek Inc - Hungary (Remote)

(2025-03 - 2025-09)

• Progressed from Human Resources Intern to HR Squad Leader within two months, assuming responsibility for a 10person virtual recruitment team and coordinating job advertising, candidate sourcing, CV screening, interview scheduling and onboarding activities across international business units
• Screened more than 50 applications per week, applied targeted LinkedIn sourcing techniques and reviewed candidate suitability against role requirements, contributing to a 20% increase in qualified candidate shortlists
• Coordinated candidate communications and onboarding administration for more than 15 weekly hires, maintained recruitment trackers and monitored team KPIs, helping improve team output by 14% and reduce administrative processing time by 18% while sustaining complete documentation compliance

Human Resources Intern - Newssy - India (Remote)

(2023-05 - 2023-06)

• Supported recruitment delivery across three remote HR internships, including job posting, candidate research, application screening, interview scheduling and applicant follow-up
• Maintained candidate information and recruitment trackers, organised interview records and supported the preparation of onboarding and employment-related documentation
• Collaborated with geographically dispersed colleagues, responded to candidate queries and developed practical understanding of confidentiality, recruitment process discipline and professional candidate experience

Human Resources Intern - Growupp - Remote

(2022-12 - 2023-01)

• Supported recruitment delivery across three remote HR internships, including job posting, candidate research, application screening, interview scheduling and applicant follow-up
• Maintained candidate information and recruitment trackers, organised interview records and supported the preparation of onboarding and employment-related documentation
• Collaborated with geographically dispersed colleagues, responded to candidate queries and developed practical understanding of confidentiality, recruitment process discipline and professional candidate experience

Human Resources Intern - VICETECH - Remote

(2020-01 - 2020-06)

• Supported recruitment delivery across three remote HR internships, including job posting, candidate research, application screening, interview scheduling and applicant follow-up
• Maintained candidate information and recruitment trackers, organised interview records and supported the preparation of onboarding and employment-related documentation
• Collaborated with geographically dispersed colleagues, responded to candidate queries and developed practical understanding of confidentiality, recruitment process discipline and professional candidate experience

Mixologist and Bartender - The Coal Exchange - Cardiff, United Kingdom

(2025-06)

• Manage high-volume customer interactions within a fast-paced hospitality environment, resolving complaints and service issues professionally while protecting customer experience and organisational reputation
• Support the training and day-to-day coordination of team members during conferences, weddings and high-footfall events, reinforcing service standards, role expectations and effective team communication
• Maintain accurate cash, stock and point-of-sale records while balancing multiple priorities under pressure, demonstrating the accuracy, confidentiality and resilience required within HR operations

Conference and Event Assistant / Food and Beverage Assistant - Cardiff Holland House Hotel and Spa / Mercure Cardiff Holland House - Cardiff

(2023-10 - 2025-07)

• Coordinated with operations, events, food and beverage and front-of-house teams to deliver time-sensitive conferences and functions, responding quickly to staffing, customer and service-related issues
• Assisted with the induction and practical training of new colleagues, explaining operational procedures, customer service expectations, health and safety requirements and team responsibilities
• Maintained accurate cash, stock and POS transactions while supporting shift handovers and event preparation, contributing to consistent service delivery across busy operational periods

Sales and Service Specialist - Self-Employed, Moon Electronics - India

(2016-08 - 2023-07)

• Operated an independent consumer electronics sales and service business for seven years, managing the complete customer lifecycle from initial enquiry and needs assessment through negotiation, sale and after-sales support
• Built sustained customer relationships through responsive communication, ethical selling and practical problem resolution, strengthening commercial judgement and the ability to influence different stakeholder groups
• Managed sales records, stock requirements, supplier communication and competing customer priorities independently, developing the organisation, accountability and decision-making required in deadline-driven HR environments

Operations Representative - Concentrix - India

(2019-07 - 2019-10)

• Managed customer enquiries and service cases through a CRM environment, maintaining accurate interaction records and progressing issues in accordance with service-level agreements
• Applied organisational policies consistently while resolving complaints and sensitive customer situations, balancing customer needs with procedural and regulatory requirements
• Worked within a KPI-led operation, monitoring productivity, quality and resolution performance while collaborating with internal teams to progress escalated cases

MBA - Cardiff Metropolitan University (2023-09 - 2024-09)

BTEC in Level 7 Diploma in Strategic Management and Leadership - Pearson, ISMS (2022-05 - 2023-06)

Bachelor of Business Administration - Accounting and Finance - Swami Vivekananda Institute of Technology (2016-05 - 2019-07)