Sameer Master

Over the past five years, I have developed strong administrative, customer service, and compliance-focused experience through roles in security, construction-site operations, warehousing, hospitality, and food production. My background has required a high level of accuracy, organisation, and accountability, all of which align closely with administration and casework environments that operate under strict procedures, service levels, and regulatory standards. In my current role as a Static Security Guard with DMS Security Ltd, I carry out a wide range of site-based administrative duties alongside operational responsibilities.

These include producing detailed incident and event reports, logging staff and visitor access, recording entry and exit times, managing key handling and padlock code logs, and maintaining accurate fire alarm, health and safety, and PPE records. I also process delivery and exchange logs, respond to mobile phone and site enquiries, and liaise regularly with site managers, contractors, and office teams to ensure information is recorded correctly and actions are followed through efficiently. Working on construction sites has required strict adherence to quality management systems, internal procedures, and health and safety regulations.

I am experienced in identifying discrepancies, record mismatches, or potential risks and escalating them appropriately, ensuring compliance and maintaining clear audit trails. This has strengthened my ability to work to tight SLAs, manage sensitive information responsibly, and maintain a consistently high standard of accuracy. Alongside my professional experience, I study IT in my own time, working towards CompTIA A+, Network+, Security+, and CySA+ certifications.

This ongoing learning has significantly strengthened my technical aptitude, confidence with IT systems, data handling, troubleshooting, and understanding of security and compliance principles. As a result, I am highly comfortable using Microsoft 365 applications, internal case management systems, and adapting quickly to new technologies and workflows. Across all roles, I have demonstrated strong numeracy and data entry skills, regularly completing manual checks, calculations, and reconciliations with accuracy and confidence.

My experience requires a methodical and organised approach, balancing multiple priorities while maintaining attention to detail and quality standards. I am a clear and professional communicator with experience responding to enquiries across multiple channels, and I take a proactive approach to learning, personal development, and continuous improvement. These combined skills position me well to contribute effectively and excel within a structured administrative or pensions casework environment.

CCTV/Security Officer - DMS Security LTD

(2024-07)

• Monitor and control access to the site, ensuring only authorized personnel enter.
• Conduct regular patrols of designated areas to deter and detect suspicious activity.
• Perform thorough key handling duties, including signing keys in/out, managing padlock codes, and securing keys properly.
• Greet and assist visitors, contractors, and staff with professionalism and courtesy.
• Check identification, verify credentials, and maintain accurate visitor logs, including staff entry and exit times.
• Respond promptly to alarms, incidents, or emergencies according to site protocols.
• Carry out site-specific safety checks, including inspecting fences, gates, and perimeter security, and maintaining fire alarm and PPE logs.
• Complete detailed written reports on incidents, patrols, deliveries, exchanges, and daily site activities.
• Liaise effectively with site management, clients, contractors, and emergency services, handling mobile site enquiries efficiently.
• Monitor CCTV systems (if available) and report irregularities or security breaches.
• Manage vehicle access and parking control on construction and railway sites.
• Maintain comprehensive administrative records, ensuring all documentation is accurate, up-to-date, and audit-ready.

Site Security - Consortio Security Ltd

(2023-09 - 2024-05)

• Conduct regular patrols of the warehouse premises, including all access points, to ensure security.
• Monitor CCTV feeds to detect any suspicious activities or unauthorized access.
• Verify the identity of individuals entering or leaving the premises, especially drivers of HGVs.
• Maintain accurate records of all security-related incidents, including emergencies or breaches.
• Respond promptly to any alarms or calls for assistance and take appropriate action.
• Report any security breaches, incidents, or safety hazards to the relevant authorities.
• Coordinate with emergency services in the event of an emergency, such as fire or medical issues.
• Conduct routine inspections of security equipment and report any malfunctions or deficiencies.
• Aid and guidance to employees regarding security procedures and protocols.
• Stay updated on security trends, technologies, and best practices to enhance warehouse security measures.

Concierge Security Oxbow Salford - Chroda SECURITY

• Monitor and authorize entry/exit of residents, guests, staff, and contractors
• Conduct regular patrols and operate CCTV, alarms, and access control systems
• Administer building access: assign and manage key fobs and physical keys, control permissions, and maintain secure access logs
• Manage tenant records: take meter readings, record data accurately, and support management reporting
• Respond promptly to security incidents and emergencies
• Register visitors, verify IDs, and issue passes
• Report breaches, hazards, and suspicious activity
• Enforce property rules and assist in fire drills and evacuations
• Collaborate with team members for smooth security and administrative operations

Warehouse Operations - Amazon DXM5

Unloaded, lifted, and relocated products, scanned and sorted packages, loaded and unloaded parcels, staged and picked parcels, used common sense and hand-eye coordination, followed safety protocols.

Production Line Worker - Stateside Foods

Maintained hygiene standards, worked on the production line, applied toppings on pizzas, cleaned work area, reported out-of-date products.

Security Officer - Leisure Guard Security LTD

(2021-06 - 2021-07)

Handled large bags of luggage, handed out Door to Door Covid Testing Kits, posted out Door to door leaflets, helped out the St Helens Community in the largest affected area of Covid cases.

Administrative/Support Staff - TechLabz LTD

Performed filing and packaging, solved problems, worked independently and as part of a team, made beverages, organized equipment.

Cook/Server - Steakhouse Co

• Taking orders from customers via phone or face to face
• Cooking a variety of dishes personalised for the customer's satisfaction
• Ensuring the workplace and myself are kept clean to a high standard
• Preparing food in a fast-paced environment
• Cleaning the workplace and shop front
• Serving food and ensuring the customer is satisfied
• Making sure cash drawers are balanced and processing card transactions correctly

Cook/Server - Tribez steak and grill Ltd

(2019-06)

Took orders from customers, cooked a variety of dishes, maintained cleanliness, served food, and processed transactions.