Samira Mojnu

Friendly, reliable and hardworking individual with experience in customer service, front-of-house work and administration. Confident communicating with customers, handling orders and working as part of a team in busy environments. Known for being dependable, polite and willing to learn new skills quickly. Passionate about delivering excellent customer service and creating positive experiences for customers and colleagues alike.

Counter Assistant / Front of House - Naga Noodles - Sunderland City Centre

(2025-06 - 2025-11)

Served customers in a busy restaurant and takeaway environment.

• Processed telephone and online orders through platforms including Just Eat and Uber Eats.
• Operated the till and handled customer payments accurately.
• Packaged food and drinks efficiently while maintaining presentation standards.
• Maintained a clean and welcoming customer area in line with food hygiene regulations.
• Worked effectively under pressure during busy periods.

School Administrator (Work Placement) - St Anthony's Girls' Catholic Academy - Sunderland

(2024-06 - 2024-06)

Supported the school office team with day-to-day administrative duties.

• Input attendance information and maintained accurate records.
• Welcomed visitors and managed sign-in procedures professionally.
• Answered and directed telephone calls appropriately.
• Assisted with photocopying, emails and general office tasks.
• Responded to queries in a polite and professional manner.

Hairdressing Course - Hairdressing - City of Sunderland College – City Campus (2025-09 - 2025-11)

GCSE - Multiple subjects - St Anthony's Girls' Catholic Academy (2020-09 - 2025-06)

GCSE - English Literature - St Anthony's Girls' Catholic Academy (2020-09 - 2025-06)

GCSE - English Language - St Anthony's Girls' Catholic Academy (2020-09 - 2025-06)

GCSE - Mathematics - St Anthony's Girls' Catholic Academy (2020-09 - 2025-06)

GCSE - Religious Studies - St Anthony's Girls' Catholic Academy (2020-09 - 2025-06)

GCSE - Photography - St Anthony's Girls' Catholic Academy (2020-09 - 2025-06)

GCSE - Science Dual Award - St Anthony's Girls' Catholic Academy (2020-09 - 2025-06)

GCSE - Geography - St Anthony's Girls' Catholic Academy (2020-09 - 2025-06)

BTEC Enterprise - Enterprise - St Anthony's Girls' Catholic Academy (2020-09 - 2025-06)