Sandeep Sharma
Operations Director | Head of PMO
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About
Highly credible Operations Director, Programme Manager, and Head of PMO with over 18 years of experience leading complex Digital Transformation programmes, portfolio governance, and organisational redesign across large enterprise environments. Operating at the heart of Digital leadership teams, serving as a trusted partner to CIOs, Directors, and Executive Committees to establish robust programme controls, RAID management, and benefit realization frameworks Skilled in coordinating cross-functional change across HR, Finance, and commercial business units, while embedding SAFe-aligned Lean Portfolio Management (LPM), Agile/Kanban delivery, and AI-enabled ways of working.
Experience
Operations Director (Client: Siemens) - Atos
(2023-06 - 2025-12)
Strategic Digital transformation portfolio (€3bn global account/ contract; 5,000+ total headcount across IT, Cybersecurity, Procurement, and Facilities).
- Agile Taskforce Execution: Mobilized agile taskforces to remediate underperforming workstreams, resolving delivery blockers and driving €55M (2025) and €25M (2024) in cost savings vs. targets.
- CIO & Executive Governance: Developed executive steering committee materials and presented quarterly business reviews to client CXO boards, owning commitments on cost reductions and headcount optimization.
- AI & Continuous Improvement: Led team Lean/Agile reporting automation sprints and partnered with Microsoft on the "Global Copilot Games" AI rollout across 5,000+ users.
Head of PMO, Northern Europe - Atos
(2020-06 - 2023-06)
Programme and delivery oversight supporting 14,000 employees across 9 European countries. Matrix management of 250+ international resources across 5 delivery hubs.
- Shared Service Centralisation: Centralized fragmented PMO and billing administration across 9 countries into a 5-hub offshore Shared Service Center, shifting regional delivery footprint to 95.8% offshore.
- SAFe/Agile Controls: Embedded SAFe-aligned Lean Portfolio Management (LPM) practices into traditional PMO frameworks, establishing cross-workstream dependency tracking and Quality Gates.
- Cross-Functional Coordination: Managed TUPE transfers, post-merger integration, and process mapping following the $400M Unify acquisition in close partnership with HR and Finance.
Head of PMO, UK&I - Atos
(2017-06 - 2020-06)
Operational and PMO oversight for 8,500 UK&I employee across 300+ customer contracts.
- Organisational Redesign: Restructured the UK PMO practice from 300 FTEs down to 30 FTEs, transitioning 80% of administrative workload to lower-cost offshore hubs while expanding account coverage.
- Governance Frameworks: Managed the UK Business Management System (BMS), introducing real-time dashboards across 300+ contracts to ensure transparency, accountability, and accurate reporting.
Senior Manager/ PMO Transformation Lead, UK&I - Atos
(2013-06 - 2017-06)
Lead PMO troubleshooter for underperforming UK accounts; PMO lead on flagship accounts (including £1bn / 10-year NS&I deal under FCA regulatory oversight).
- PMO Sprints & Automation: Shifted internal PMO team delivery to an Agile/Kanban model, using visual WIP tracking to prioritize tasks and systematically automate repeatable reporting workflows.
- Account Recovery & Governance: Restructured governance across escalated accounts (Aegon, Vitality, EDF, Royal Mail) and performed operational due diligence on major pre-sales proposals.
Consultant, UK&I - Steria (now Sopra Steria)
(2007-09 - 2013-06)
Fast-Track scheme working across multiple customers and departments on a rotation basis.
- M&A Integration ($600M Xansa Deal): Directed post-merger integration PMO, exceeding offshored delivery targets by 50% (120,000 man-days offshored vs 80,000 target).
- Management Consultancy & Cash Flow: Delivered process improvement, governance, and cash flow optimization projects across BT, O2, Post Office, and UK Public Sector accounts.
Education
Master of Science - International Business - Aston Business School
Bachelor of Science (Honours) - e-Commerce - University of Nottingham
