Office Administrator - Biffa-Cannock
(2026-01)
- Process and manage purchase orders using Microsoft Dynamics 365 (D365)
- Conduct weekly stocktaking and maintain accurate inventory records
- Monitor and update training matrix spreadsheets to ensure employee training compliance
- Carry out on site checks of consumables and update stock spreadsheets accordingly
- Maintain administrative records and support day to day site operations
- Assist with data entry, reporting, and general administrative duties
- Liaise with site staff and departments regarding stock and operational requirements
HR Assistant - Palletways Ltd-Fradley
(2022-05 - 2022-10)
- Manage onboarding processes by drafting offer letters and contracts, and ensuring seamless data entry into the HR system, improving new hire experience.
- Process multiple starters and leavers weekly, system update, ensuring smooth transitions and compliance.
- Conduct thorough pre-employment checks, including right to work and references, reducing risk and ensuring legal compliance.
- Manage HR administration and payroll support via outsourced provider, maintaining accurate employee records and contracts for 250 employees.
- Produce management reports that supported decision making and highlighted key HR metrics.
- Optimise HR processes and templates, increasing efficiency and reducing administrative errors.
HR Administrator - Lichfield District Council
(2020-11 - 2022-04)
- Provided comprehensive administrative support for a busy HR team, ensuring recruitment and onboarding processes ran smoothly and efficiently.
- Supported payroll administration, helping deliver accurate and timely payroll through accurate data input and attention to detail.
- Contributed to payroll system implementation, auditing processes, identifying issues, and supporting a seamless transition to the new system.
- Prepared and processed payroll claim forms, managing sickness, holidays, and contractual changes accurately and consistently.
- Maintained employee records on HRIS systems, ensuring data integrity and compliance across the team.
- Assisted with ad hoc HR projects, providing flexible support and contributing to process improvements.
HR Administrator - Busy Bees Nurseries Ltd
(2015-08 - 2020-08)
reason for leaving - redundancy
- First point of contact for employees' queries via telephone, email and HR helpdesk.
- Supporting managers for over 300 nurseries with HR queries.
- Responsible for overseeing the onboarding recruitment process.
- Handling paperwork for any new starters, contractual changes, leavers and promotions.
- Knowledge of Sage and Ciphr systems.
- Training Nursery Managers on how to use the HR system from a manager's perspective.
- Supporting with the implementation of the New HR system.
- Supporting nursery managers and payroll team with data input to meet the deadlines.
Assistant Manager - Grocery Shop - Lichfield, UK
(2011 - 2015)
- Responsible for all cash/card transactions and balance of the cash till at the end of the day.
- Opening and closing of the business
- Controlled and facilitated replenishing of stock and ensured that all stock on display was in-date.
- Facilitated store management in ordering, locating, and receiving inventory.
- Improved customer experience by listening to customers' needs and acting accordingly by improving the navigation around the store and increasing the product range.
- Managed the store operations in compliance with established store policies and health and safety protocols.
Housekeeper - Canada & South East Asia
(2022 - 2025)
Supported day-to-day operations in fast-paced, structured environments.
- Worked to strict procedures, schedules, and health & safety standards
- Demonstrated reliability, adaptability, and strong time management
- Maintained continuous employment during a planned international period
