Sara Fox
Shift Supervisor
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About
Following my education, training and a great 10 years’ experience in retail and hospitality and events management, I am looking for a change in direction in my career where I can apply my transferable skills and will be a good fit to support my desire for a career and the changes in my personal life. I am a mother of 1 to a girl that started school in September, hence the break in my employment.
Experience
Shift Supervisor - Mitchells & Butlers, Harvester Meadowhall
(2016-06 - 2021)
- Co-ordinate Front of House team on shift, handle guest complaints,
Assistant Manager - Mitchells & Butlers, Harvester Leeds
(2014-06 - 2016-06)
- Promoted to Assistant Manager following successful development with company in Sheffield
- Responsible for managing drink stocks, including counting, ordering, maintaining drink quality and implementing action plans to ensure strong yields
- Delivered excellent guest experience results through induction and training of team and giving regular feedback to coach team
- Facilitating Christmas within the business, driving bookings, marketing plans and attending conferences to ensure menu and plans executed to brand standard
- Other duty management responsibilities: leading team on shifts, manage labour daily, cash handling and banking, manage team around safety policy and licensing laws
Shift Supervisor - Mitchells & Butlers, Harvester, Meadowhall & Centertainment
(2011-09 - 2014-06)
- Started in business as a team member when business opened. Upon graduating university took on Assistant Manager development programme
Education
Bsc (HONS) - Events Management - Sheffield Hallam University (2009 - 2012)
A-levels; AS-levels; 11 GSCE’s - english literature - c, leisure studies - c; c-d – religious Studies, general studies, leisure studies, english literature; a-c – inc. maths, double science, en - Wickersley School and Sports College