Senior manager
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I am a result focused, quality and driven successful Senior Manager with a proven track record of exceeding company expectations and targets. I have an ability to grow strong teams and lead and develop my teams to success. I firmly believe that if I invest my time with my people then high performance will be the outcome, this is evident from the results/awards and recognitions I have gained, I have been a 3* best company awarded centre for 7 consecutive years coming top of the company in 2022.
I received the reward for General Manager of the year and got to visit our new centres in Canada to help support them in their transition to our culture. I possess a keen eye for detail and expect my centre to be operating with excellence through health and safety and company processes to ensure the customer experience matches their expectations and our promises.
Over 10 years of management experience.
First Aid at Work - Qualified
NVQ Level 3 Business and Administration
NVQ Level 3 Customer Service and Care
NVQ level 3 Key Skills in Application of Number (Numerical and mathematical skills)
NVQ Level 3 Key Skills in Communication
Advanced Apprentice in Business and Administration
Advanced Apprentice in Customer service and Care
Microsoft Word and Excel Advanced
Pitman’s Word-Typing - First class pass
