Sarah Thomson

A dedicated, reliable, and experienced Veterinary Care Assistant and Receptionist with over 30 years of experience in busy veterinary practices. Hard-working with a strong work ethic, I work effectively both as part of a team and independently using my own initiative. I have excellent communication and customer service skills, a calm and professional approach in emergency situations, and a thorough understanding of veterinary practice, medications, infection control, and patient care.

I am punctual, organised, and committed to providing the highest standard of care to both clients and their animals.

Receptionist / Veterinary Care Assistant - Hillpark Veterinary Group

(2015-01)

• Provide professional and friendly reception services for clients.
• Support veterinary surgeons and nurses with the day-to-day running of the practice.
• Maintain high standards of cleanliness and hygiene throughout the surgery.
• Handle appointments, telephone enquiries, and client queries confidently and efficiently.
• Assist with stock management and stock rotation.
• Use Teleos practice management software.
• Build positive relationships with clients and colleagues while ensuring excellent patient care.

Veterinary Care Assistant - Medivet

(2013-01 - 2015-12)

Left the role following the birth of my daughter when part-time hours were unavailable.

• Assisted veterinary surgeons and nurses in the smooth running of the practice.
• Supported patient care and maintained a clean and safe clinical environment.
• Delivered excellent customer service at reception.

Head Veterinary Nurse / Veterinary Care Assistant / Receptionist - Chadwell Heath Veterinary Practice

(1995-01 - 2013-12)

• Progressed from reception duties and animal care to the role of Head Nurse.
• Assisted with general anaesthesia and patient care.
• Managed reception responsibilities and client communications.
• Supported the day-to-day management and smooth operation of the practice.
• Worked closely with veterinary surgeons and nursing staff.
• Maintained high standards of hygiene, organisation, and patient welfare.

Warren Comprehensive School (1990-01 - 1995-12)

Level 2 Veterinary Care Assistant Qualification - Veterinary Care (2011-01 - 2011-12)

Functional Skills Level 2 - English

Functional Skills Level 2 - Mathematics