Scott Bendle

I am a confident, positive and conscientious individual; an experienced sales professional with a hunger to learn and a knack for building and maintaining positive relationships. As well as an effective communicator, I have a proven track record of delivering sales and outstanding customer service on my work to date, known for my ability to work efficiently with and without direction. This has allowed me to change careers seamlessly.

My critical skill is negotiation, therefore positions in businesses requiring high end client servicing is where I thrive. I regard myself as a very driven person, tenacious and resilient under pressure. A motivated, enthusiastic team player with a zest for life, a family man with a large circle of friends.

Heating Sales Advisor - Limegreen

(2021-08)

This role was exactly as my previous role at British Gas where I would visit customers in their homes to survey their Central Heating. I would provide a solution which would generally involve a New Boiler and Radiators etc. I would book the customer in on the day and ensure things run smoothly for the customer/engineers during installation.

At present I am currently converting at just over 50% of my leads which there are between 50/60 per month. On the back of my high conversion the company has had to recruit new Engineers as the Sales has more than doubled since I have been with the company.

Funeral Plan Consultant - Funeral Plan Consultant

(2018-01 - 2021-08)

The role involved visiting customers in their homes regarding their online enquiry into Funeral Plans / Wills and Estate Planning. I would do a short presentation and provide a solution for the customers needs. I would then oversee that everything went smoothly for the customer and ensured they received their correct paperwork and understood it. The company expectations were 55% Conversion. I would consistently achieve in excess of 70%.

Heating Sales Advisor - British Gas

(2014-07 - 2018-01)

The role consists of giving residential customers best advice on making their central heating system more energy efficient. The outcome will depend on assessment and a plan is drawn up for the customers. I would personally spec up the work required and book in their installation and ensure the whole process runs smoothly for the customer.

Through these assessments I generated on average over 450 New Boiler Sales per year. There is also additional products and services that might be recommended in the process, depending on the customer needs. A normal day consists of 4/5 appointments with 2 hour slots from 9-11, 11-1pm, 1-3pm and 3-5pm.

Team Leader - Sky TV

(2013-06 - 2014-07)

I led a team of twelve consultants. Ensuring team targets were met and the team demonstrated compliance in all cases. The role consisted of cold calling on new customers in their home and presenting the benefits of Sky TV. This would be done in a customer centric way with a set process so the customer never felt under pressure.

Energy Consultant - Team Leader - EON

(2012-02 - 2013-06)

My role was to encourage customers to save money by moving their Gas/Electric energy over to E.ON. Based at several stores / supermarkets throughout the week, I would oversee the running of the team to ensure all targets were met. In an ever-changing market, targets were met and passed consistently.

Energy Sales - Team Leader - British Gas

(2006-08 - 2012-02)

My role would include cold calling on customers to compare British Gas prices with their current provider and show them the savings that British Gas could offer.

Manager - Turf Accountant - Cwmbran/Gwent

(2000-01 - 2006-07)

Managed and built his own bookmakers in Cwmbran/Gwent for 6 years. This was an independent bookmakers.

O Levels - Maths, English, Science, History, Geography, Woodwork