
Experienced retail and operations manager with a strong hands-on background in team leadership, stock control, customer service, compliance and problem-solving, now seeking to apply a broad practical skill set in a new operational or service-focused role.
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People-focused operational leader with more than 20 years' experience and a career built through practical work, progression and responsibility. I have led seven fresh-food departments and more than 30 colleagues at Tesco Extra, managed a busy McColl's convenience store with an integrated Post Office, and developed broad experience across warehousing, stock, service, compliance and commercial operations. I lead by example, take pride in high standards and am at my best when I can support and develop people, solve problems and take ownership of getting things done.
In 2023, I deliberately moved into a local, flexible role so I could support close family through a difficult period. Those circumstances are now resolved, and I am ready to return my full focus to career development, new challenges and greater responsibility.
General Assistant - Frozen at Morrisons (2023-10 – Present)
Fresh Manager at Tesco Extra (2016-04 – 2023-10)
Branch Manager at Martin McColl's (2012-02 – 2016-04)
Merchandise Manager at Wickes Building Supplies (2001 – 2012)
Progressed from a part-time Sales Assistant through stock, warehouse, customer service and supervisory positions to Merchandise Manager.
GCSEs – Wolstanton High School (1997 – 2002)
BTEC National Diploma in I.C.T – Newcastle-Under-Lyme College (2002 – 2003)
Python Programming Level 2 – Cardiff & Vale College (2025-02 – 2025-06)