Scott Melia
Sales Assistant / Warehouse Operative
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About
A reliable, hardworking and enthusiastic individual with over seven years' experience in customer service, hospitality and plumbing. Confident working independently or as part of a team, with excellent communication skills and a strong commitment to delivering high standards of work. Experienced in working in fast-paced environments, solving problems under pressure and building positive relationships with customers and colleagues.
Keen to continue developing new skills and take on fresh challenges within a long-term career.
Experience
Sales Assistant / Warehouse Operative - City Electrical Factors (CEF)
(2025-01)
- Provided excellent customer service, assisting trade and retail customers with electrical products and orders.
- Picked, packed and prepared customer orders accurately and efficiently.
- Managed stock, replenished shelves and maintained an organised warehouse.
- Operated safely while handling deliveries and loading/unloading goods.
- Developed strong product knowledge to advise customers on suitable materials.
- Worked closely with colleagues to meet daily targets in a fast-paced environment.
- Processed orders and handled enquiries professionally.
- Maintained high standards of health, safety and housekeeping at all times.
Plumber - Future Flow - Knowsley
(2023-09 - 2024-09)
- Installed and maintained domestic plumbing systems.
- Fitted complete bathroom suites.
- Diagnosed and repaired plumbing faults.
- Communicated professionally with customers.
- Worked across multiple job locations.
- Collaborated with other trades.
- Followed Health & Safety procedures.
- Maintained high quality workmanship.
Waiter & Bartender - Master McGraths Restaurant
(2016-08 - 2023-07)
- Delivered excellent customer service.
- Processed orders accurately.
- Handled bookings and enquiries.
- Prepared for private events.
- Worked under pressure.
- Resolved complaints professionally.
- Maintained cleanliness.
- Worked effectively as part of a team.
Education
Level 2 NVQ Plumbing Qualification - Plumbing - Southport College (2022 - 2023)
BTEC Science Grade C and 5 GCSEs Grade B–C - Ormskirk School (2014)
Level 2 Engineering - Engineering - Southport College (2015)
