Sean Cheesman

Over 20 years of experience working for Royal Mail, in the sorting office and delivering goods to the public. Excellent organisational skills, being able to self-manage and plan rounds to ensure completion of deliveries in good time and give good customer satisfaction. Flexible member of staff, having worked in different areas of the office and the area served by the Rushden sorting office, covering colleagues' holidays or time off.

Ability to adjust working hours to match the rounds worked and suit customer needs.

Postman (with driving) - Royal Mail - Rushden, UK

(2002-04)

• Over 20 years of experience working for Royal Mail, in the sorting office and delivering goods to the public.
• Excellent organisational skills, being able to self-manage and plan rounds to ensure completion of deliveries in good time and give good customer satisfaction.
• Flexible member of staff, having worked in different areas of the office and the area served by the Rushden sorting office, covering colleagues' holidays or time off. Ability to adjust working hours to match the rounds worked and suit customer needs.
• Responsible and supportive member of the team that has opened and closed the sorting office, and help ensure the smooth running of the office's operations.
• In-depth knowledge of the processes and procedures in place at Royal Mail sorting office, including ability to train new members of staff with their day-to-day jobs.
• Understanding and ability to embrace new rules and regulations that impact the job.
• Ability to work under pressure and with the public, acting as a composed and friendly face that people know and trust even when in difficult situations.
• Understanding of the services offered by Royal Mail and an ability to explain these in a suitable manner, and maintaining good relationships with people across the sorting office.
• First-aider at Royal Mail