Head of Customer Care
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A family man, father of 4 and grandfather to 2. Customer Care is at heart of my work ethic. I am empathetic and will give my upmost to an oginisation to maintain the highest quality. Attention to detail is critical in ensuring the right decisions are made and if necessary the responsible parties/contractors are penalised for non compliance with agree SLA's.
Estimating, Sales, contract managrement and site supervision. But Customer Care is my forte with 6 years experience, culminating in a head of role.
NVQ6 in Site Management A life of working with customers. Which i feel is the most valuable.
