Waitress at Kenny's cafe (2021-05 – Present)
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Demonstrated excellent multitasking abilities for timely delivery of orders. Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Collaborated with kitchen staff to ensure order accuracy.
- Assisted with inventory management, streamlined restaurant operations. Showcased extensive knowledge of menu items, heightened customer decision making.
- Enhanced guest satisfaction through attentive and prompt service. Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Maintained clean and organised dining area for customer comfort.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Beauty therapist at Revolution beauty clinic (2019-12 – 2021-04)
- Conducted comprehensive skin analysis for tailored treatment plans. Retained clients through exceptional work ethic, individualised beauty care plans and positive attitude.
- Maintained professional client records for effective treatment tracking.
- Attended training to deliver range of professional treatments offered by salon. Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
- Performed various facials using carefully selected products to suit individual skin needs.
- Provided faultless service throughout beauty treatments to achieve optimal customer satisfaction.
Beauty therapist at Tranquility beauty Rooms (2018-08 – 2019-04)
- Attended training to deliver range of professional treatments offered by salon.
- Achieved high-quality manicure finishes with attention to detail.
- Administered facial and body hair removal treatments with waxing, threading and electrolysis procedures.
- Delivered services to customer locations within target timeframes.
- Developed plans and strategies to promote continuous improvement.
- Greeted clients into salon, offering refreshments and magazines. Delivered massages using varied techniques, targeted to exact customer preferences.
- Managed appointment scheduling efficiently, minimising wait times for clients. Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Apprentice beauty therapist at Image beauty salon (2017-08 – 2018-08)
- Helped to prepare and execute projects under supervision. Worked diligently to meet customer needs, resulting in increased satisfaction levels.
- Attended necessary training and completed assessments.
- Reception/admin duties. Amongst Learning salon booking system/ booking in clients/ emailing clients/ taking client payments Greeting and welcoming client's, offering refreshments
Care assistant at Fairfield's residential home (2010-06 – 2014-08)
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity. Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Encouraged independence among patients whilst assisting them with tasks. Provided high-quality person-centred support and received consistently positive patient feedback.
- Provided attentive first-hand care, comfort and safety to patients.
Care assistant at Lindsey house residential home (2009-09 – 2010-05)
- Respected privacy and dignity of each resident during provision of care services.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity. Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Adapted to service users' needs and requests to maintain personalised care.
