Shabaka Bernard

I am best described as a punctual and charismatic individual with a drive to improve and build on my extensive range of skills. My education and my past employment have aided my transition through various roles, allowing for a degree of professionalism and efficiency. Friendly and professional team player. Hard-working warehouse operator with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Stock Controller / Sales Assistant - Tesco

(2014-11 - 2019-01)

During my time at Tesco, I held positions as both a Stock Controller and a Sales Assistant. These roles enabled me to develop a diverse skill set, contributing significantly to my personal and professional growth such as:

• Evaluated supplier performance regularly to maintain quality standards across all product lines.
• Maintained neat and clean store areas in line with health and safety policies.
• Regularly updated inventory records, maintaining accuracy throughout the entire supply chain process.
• Managed stock rotations to balance inventory of perishable products and minimise wastage.
• Used barcode scanners to document inventory transactions, maintaining accuracy and efficiency throughout stock room.
• Followed and enforced established inventory procedures, reducing errors and maintaining strict deadline management.

Service Technician - HSS Hire - Hounslow

(2019-01 - 2021-04)

During my time at HSS Hire, I worked primarily as a Service Technician. This role significantly enhanced my team collaboration skills, as we often worked together to service and repair equipment. It also further developed my problem-solving abilities, building on the experience I had gained in previous roles. My duties also required:

• Ensured optimal system performance by conducting thorough diagnostic tests.
• Formulated and submitted service reports to inform management regarding status and updates.
• Provided excellent customer service by addressing and resolving technical issues swiftly.
• Delivered detailed reports on equipment conditions, facilitating proactive maintenance planning.
• Troubleshot diverse hardware problems leading to reduced machine breakdowns over time.
• Assisted in inventory management, ensuring availability of necessary spare parts at all times.
• Logged all completed work on database to maintain accurate records and reference.
• Sold additional products and services to increase company profits.

Warehouse Operator - World Duty Free - London

(2022-03)

Currently working across multiple departments, including Picking (alcohol, perfumes, and gift sets), Break-Down (unpacking and processing stock), and Put-Away (organizing inventory into designated locations).

• Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
• Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
• Employed appropriate manual handling practices to routinely lift and move products weighing up to 23kg.
• Sorted materials on warehouse racks and shelves.
• Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
• Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
• Streamlined workflow by creating efficient goods organisation system.
• Kept warehouse clean, ensuring a safe working environment.

BTEC Qualification - Physical Education - Cranford Community College

Level 2 Diploma - Mechanical Engineering - Cranford Community College

Level 1 Diploma - Sport - West Thames College

Level 2 Diploma - Public Services - West Thames College

GCSE - Mathematics