Biomedical Science Graduate | NHS Administration | Patient Services | Healthcare Support
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Recent BSc (Hons) Biomedical Science graduate with an IBMS-accredited degree and practical experience in healthcare, pharmacy, administration and customer-facing environments. I enjoy supporting people, maintaining accurate records and helping services run efficiently. Through my academic studies and work experience I have developed strong organisational, communication and problem-solving skills together with a professional approach to confidentiality and customer care.
I am seeking an entry-level NHS Administrative, Reception, Patient Services or Healthcare Support role where I can contribute positively while continuing to develop my career.
Senior Store Administrator at ELUX Superstore (2023-07 – Present)
Supported the daily running of ELUX Superstore by managing administrative tasks, maintaining financial and business records, coordinating staff schedules and ensuring stock records remained accurate. I regularly dealt with customer enquiries by telephone, email and in person, prepared reports for management and helped maintain health and safety standards across the store. The role strengthened my organisational skills, attention to detail and ability to manage multiple priorities in a busy environment.
Salon Administrator at ELUX Salon (2023-06 – Present)
Provide day-to-day administrative support by coordinating appointments, maintaining confidential client records, processing payments and organising schedules. I also monitor stock, maintain documentation and ensure health and safety procedures are followed while delivering a welcoming front-of-house service.
Passenger Service Agent at Heathrow Airport (2022-09 – 2023-05)
Provided front-line customer service in a fast-paced airport environment, assisting passengers with travel enquiries, documentation and special assistance requests. Worked closely with colleagues across different departments while handling confidential information professionally and resolving customer issues calmly.
Pharmacy Customer Assistant at Tesco Pharmacy (2021-07 – 2022-08)
Supported the daily operation of the pharmacy by assisting customers with prescription enquiries, maintaining accurate records and supporting administrative processes. Helped manage stock, answered telephone enquiries and maintained a safe and organised environment while gaining a strong understanding of confidentiality, healthcare procedures and medical terminology.
Retail Sales Assistant at Marks & Spencer / Superdrug (2019-09 – 2021-06)
Delivered excellent customer service, processed transactions accurately, supported stock control and completed routine administrative duties. Developed strong communication, teamwork and organisational skills while working in busy retail settings.
BSc (Hons) in Biomedical Science – Kingston University (2019-09 – 2023-07)
BTEC Level 3 in Health & Social Care – Uxbridge College (2016-09 – 2019-07)
GCSEs – Villiers High School (2011 – 2016)
