Health Coach and Nutritionist - Numan - Remote
(2022-09)
- Contributed to the successful launch of a GLP-1 weight management programme, supporting patient engagement and service delivery as one of the programme's founding coaches from inception.
- Enhanced patient onboarding processes by developing a comprehensive lifestyle questionnaire to assess health behaviours and personalise coaching support.
- Improved patient adherence and satisfaction by conducting telephone consultations that provided tailored guidance, motivation, and ongoing support.
- Increased accessibility and continuity of care by facilitating the transition from telephone-based coaching to a digital chat-messenger platform.
- Supported positive lifestyle behaviour change by delivering evidence-based coaching across four key health pillars: nutrition, movement, sleep, and mindset.
- Improved patient experience and treatment adherence by providing education and support for managing GLP-1-related side effects.
- Strengthened team capability and programme consistency by training and mentoring new coaches on coaching methods, programme protocols, and patient engagement techniques.
- Enhanced colleague knowledge and professional development by delivering educational presentations on nutrition and postpartum health during internal Lunch & Learn sessions.
- Increased user engagement and health education reach by contributing to the development of content for social media platforms and the patient app.
Freelance Nutritionist - Slimmer Meals
(2026-04 - 2026-04)
Supported the development of a new company prior to launch.
- Assisted in analysing allergens in ingredients, ingredients themselves and measurements, recommending modifications for 26 new meals.
- Evaluated macros and the nutritional composition of meals.
- Calculated scaling ratios and proposed ingredient adjustments to enhance fibre, protein, or manage carbohydrates.
- Designed mock-up food labels for UK market for each product.
Healthcare Assistant and Nutrition support - NHS Sheet Street Surgery
(2020-01 - 2022-09)
- Worked with patients, specialising in diabetic nutritional advice and also healthy eating advice.
- Performed blood tests, blood pressure checks, diabetic monitoring tests, vaccinations, minor wound care, taking ECGs.
- Also trained on using EMIS and updating patient notes, running searches and ordering.
- Performing health assessments for patients which include; promoting a healthy lifestyle both physically and emotionally, taking blood and testing bloods for HbA1c, Cholesterol and Haemoglobin on site, anthropometric measurements, blood pressure monitoring, taking ECGs, lung function and fitness testing.
Health Advisor - BUPA Private healthcare
(2019-02 - 2020-01)
- Performing health assessments for patients which include; promoting a healthy lifestyle both physically and emotionally, taking blood and testing bloods for HbA1c, Cholesterol and Haemoglobin on site, anthropometric measurements, blood pressure monitoring, taking ECGs, lung function and fitness testing.
- Admin roles include; stationery ordering, monitoring Emergency Drugs and ensuring all are up to date, writing up patient reports, following procedures and protocols up to CQC standards, using Datix, following GDPR guidelines and using BUPA's own EMR2 medical record system.
Wellbeing Advisor and Nutritionist - Wellbeing Prescription - Tandridge District Council
(2017-10 - 2019-01)
- Assisted with wellbeing initiatives at Tandridge District Council, providing support to GP surgeries in Surrey.
- Facilitated connections between services, charities, and the local community for the Wellbeing Prescription service.
- Conducted 1:1 appointments with patients, addressing healthy eating, pre-diabetes, high cholesterol, and general weight management.
- Organised diabetes prevention clinics and offered educational sessions for type 2 diabetes patients.
- Provided referrals and guidance for carers, social isolation, and cessation of smoking and alcohol.
- Entered session notes into the EMIS medical system and recorded MOT data, including weight and blood pressure.
Contact Centre Representative - Metro Bank
(2016-08 - 2017-10)
- Assisted customers with payment processing and transaction queries.
- Supported customers with internet banking issues.
- Facilitated setup of new payees, direct debits, and standing orders.
- Processed high-value transactions for businesses.
- Guided customers in disputes regarding fraudulent transactions and answered general queries.
Customer Service Assistant/Footwear Specialist - New Look
(2010-10 - 2016-01)
- Assisted customers on shop floor, provided fashion advice, managed fitting room, operated tills, resolved complaints and enquiries, answered phone, opened loyalty accounts, and maximised sales.
