Shakthi Herath

Results-driven and technically skilled Engineering Professional with hands-on experience in telecommunications and water treatment plant engineering. Proven track record in the installation, commissioning, and maintenance of fiber optic networks, copper cabling systems, and Reverse Osmosis (RO) water treatment plants. Adept at troubleshooting complex technical issues, optimizing system performance, and delivering projects on time and to strict quality standards.

Skilled in electrical, plumbing, preventive maintenance, and mechanical systems within industrial and water treatment environments. Recognized for combining strong problem-solving skills with client-focused service, resulting in high customer satisfaction and repeat business.

Service Engineer - M-Tec Discovery Private Limited - Sri Lanka

(2023-05 - 2024-07)

• Installed and commissioned Reverse Osmosis (RO) water treatment plants for industrial, commercial, and municipal clients, ensuring compliance with SLS drinking water quality standards.
• Conducted troubleshooting and fault rectification on mechanical, electrical, and control system components, minimizing system downtime and maintaining optimal plant performance.
• Performed monthly preventive maintenance, including membrane cleaning, filter replacement, pump servicing, and calibration of flow meters, pressure gauges, and water quality sensors.
• Provided on-site technical consultations to clients, advising on the best operational practices, system efficiency upgrades, and water quality improvement measures.
• Delivered technical sales support, including site inspections, proposal preparation, and cost estimation for new installations and capacity expansions.
• Maintained detailed service records, performance logs, and maintenance reports for regulatory and internal audit purposes.
• Coordinated with suppliers and contractors to source parts, consumables, and equipment upgrades on schedule.
• Successfully installed and commissioned 20+ RO plants across Sri Lanka's North Central Province, achieving consistent permeate water TDS < 50 ppm.
• Increased preventive maintenance compliance to 100% by implementing a structured visit schedule and standard operating procedures.
• Enhanced client satisfaction through rapid response, troubleshooting, and proactive technical support, leading to multiple repeat project contracts.

Junior Engineer Intern - Sri Lanka Telecom PLC - Sri Lanka

(2022-09 - 2023-03)

• Deployed, configured, and maintained fibre optic (FTTH/FTTB) and copper-based telecommunication networks.
• Performed fibre splicing using Fujikura and Sumitomo fusion splicers, ensuring minimal insertion loss and high signal quality.
• Operated OTDR to locate faults, measure fibre losses, and verify network performance in compliance with industry standards.
• Installed and configured CPE, including broadband routers, ONUs, and IPTV set-top boxes for residential and business customers.
• Executed new connection wiring, including fibre drop cable routing and copper line terminations.
• Maintained and repaired underground copper cable networks, diagnosing and resolving faults affecting voice and broadband services.
• Provided operational support for MSAN (Multi-Service Access Node) systems, including fault troubleshooting, port configuration, and subscriber provisioning.
• Collaborated with field engineering teams to ensure timely service activations, network upgrades, and fault restorations.

B.Sc. Honours - Electrical and Electronic Engineering - University of South Wales, Pontypridd (2024 - 2025)

Level 5 Higher National Diploma (RQF) International - Electrical and Electronic Engineering - Pearson BTEC (2020-03 - 2022-03)

NVQ Level 3 - Electrical Installations - City & Guilds

Advanced Level Examination - Physical Science Stream - G.C.E. (2017 - 2017)