Shamiso Banda

Strategic and agile Product Manager with 8+ years of experience in the pharmaceutical and healthcare industries. Proven expertise in driving global marketing initiatives, leading cross-functional campaigns, and launching new products with precision. Combines a background in biomedical science with certifications in Agile, Lean Six Sigma Black Belt, and Change Management to execute data-driven, customer-focused strategies.

Adept at aligning marketing operations with broader business goals, enhancing sales enablement, and informing product positioning through market intelligence.

Project Manager - W&T Grace Holdings

(2024-01)

I lead strategic project planning and deliver across construction operations. Through waterfall methodologies, I have improved project speed by 39% and stakeholder satisfaction. I apply financial acumen and risk mitigation strategies to enhance operational efficiency and team alignment.

Marketing Operations Specialist - Kenvue formerly part of Johnson&Johnson

(2022-09 - 2023-12)

• I created project plans, roadmaps, and milestones for the training development of the various brands.
• Led Agile implementation for cross-functional teams, driving a 35% boost in efficiency and productivity, optimizing workflows and enhancing team collaboration.
• Developed and executed strategic omnichannel marketing plans, successfully onboarding 145+ users to new platforms, ensuring seamless integration and user adoption.
• Facilitated engaging workshops, stand-ups, Sprint Planning, Sprint Review and demos, fostering a culture of continuous improvement and enhancing team collaboration, ultimately increasing process transparency and alignment.
• Delivered actionable insights through comprehensive data analysis and reporting using Power BI and JIRA dashboards, empowering data-driven decision-making and improving overall project performance.
• Streamlined business processes during platform migration, delivering a 39% timesaving for the company by optimizing resource allocation and reducing inefficiencies.
• Mentored and coached team members, improving delivery capabilities, and supported user training and UAT efforts, ensuring smooth transitions and successful project outcomes.
• Supported clients during CMS platform builds and migrations, providing platform training, answering technical and functional queries, and ensuring effective CMS adoption.
• Developed detailed user stories, wireframes, acceptance criteria, and roadmaps to guide development cycles and communicate product vision.

Business Operations Specialist - Zogenix now UCB

(2022-03 - 2022-08)

• Successfully coordinated and executed high-profile events such as congresses, symposiums, and regional meetings, ensuring flawless logistics and compliance with industry regulations.
• Optimized Veeva PromoMats workflows, performing meticulous quality checks and updating critical product information (SmPC, PIL, labelling, and artwork) to ensure regulatory alignment, leading to timely product launches and reduced compliance risks.
• Reviewed and updated regulatory documentation, including SmPC, PIL, and labelling, ensuring alignment with licensing requirements and change control processes via Veeva PromoMats.
• Oversaw legal contract generation via DocuSign, improving the approval process for business meetings, travel arrangements, payments, and disclosure documentation, significantly accelerating workflows and efficiently ensuring audit readiness.
• I collaborated with pharmacovigilance to manage privacy policies and effectively distribute critical materials to clinicians in early-access medication programs, ensuring regulatory compliance and ethical standards, facilitating smooth program implementation and positive outcomes.

Clinical Business Operations Associate - Eli Lilly

(2018-10 - 2021-10)

• Managed £10M+ budgets and contracts for early-phase clinical trials, leveraging Master Service Agreements (MSAs) and Statements of Work (SOWs) to ensure cost efficiency, compliance, and timely execution across multiple therapeutic areas, driving successful trial outcomes.
• Oversaw purchase orders for the UK entity, resolving payment issues with vendors and supporting clinical trial administrators for seamless processing.
• Led the RFP and RFI processes, expertly coordinating with cross-functional teams and senior stakeholders to align clinical study objectives, resource requirements and clear communication.
• Negotiated vendor contracts for significant cost savings of £312K, ensuring high-quality trial support services and delivery of top-tier trial support services.
• Managed contract renewals and updates, safeguarding agreements while maximizing value and ensuring audit readiness throughout the trial process.
• Supported submission readiness and regulatory compliance for early-phase clinical trials by coordinating documentation workflows, vendor engagement, and change control processes with cross-functional teams.
• Served as a strategic operations lead, mentoring colleagues and embedding best practices to drive trial performance.

Sourcing Contract Manager Associate - Eli Lilly

(2016-11 - 2018-10)

• Saved $280K through contract and expense optimization. Managed Phase 1 contracts, aligning TPOs with study goals.
• Streamlined procurement and PO processes. Improved efficiency via process mapping and risk mitigation.

Administrator - Johnson & Johnson and Janssen

(2016-08 - 2016-10)

Account Management Executive - Pharmiweb Solutions - Bracknell

(2016-01 - 2016-06)

BSc - Biomedical Science - Royal Holloway, University of London (2015)