Shamsher Khan

I am a dedicated and dynamic team player with a rich background in retail and customer service. Meticulous attention to detail is the cornerstone of my swift and courteous service. I bring a wealth of knowledge in food safety, preparation, and presentation.

My forte lies in harnessing exceptional communication skills to cultivate trust-based relationships that consistently surpass client expectations. Thriving in a collaborative team environment, I continually meet and exceed performance benchmarks. My expertise extends to maintaining a well-stocked, immaculate, and flawlessly organised kitchen, ensuring operational success.

SIA Door Supervisor - Amulet

(2023-11)

• Worked as a door supervisor at different sites, including retail jobs and static jobs
• Working with EMR as a Travel Safe Officer

Team member - Burger King

(2023-03 - 2023-07)

• Completed opening, closing, and shift change tasks comprehensively, optimising store efficiency.
• Demonstrated a proactive approach to swiftly mastering all required tasks, enhancing performance levels
• Identified and recommended health and safety improvements, ensuring customer safety.
• Elevated customer satisfaction by promptly addressing and resolving food and service-related complaints
• Utilised robust communication skills to foster cheerful customer relations, upholding the company's outstanding service reputation

English Teacher - New Muslim College, Pakistan - Pakistan

(2021-11 - 2022-10)

• As a teacher, I worked passionately with the college staff members.
• Enhanced my teaching abilities delivered to the students

Customer Service Officer - TELECOM, Pakistan - Pakistan

(2020-01 - 2020-08)

• Exceeded performance and productivity targets through accurate time.
• Enhanced good results from the company and achieved a good reputation among the staff member
• Worked as a team member and led the team professionally to their best level

MA - TESOL Arts and Humanities - Nottingham Trent University (2023)

BA - English - Peshawar University (2019)