Office Administrator at Socamel (2025-12 – Present)
Working within a busy engineering environment, providing administrative support to engineers and management teams to ensure the smooth running of daily operations. Responsible for coordinating schedules, maintaining accurate records, preparing quotations, and supporting compliance and financial processes.
- Supporting engineers with administrative tasks and job coordination.
- Planning and scheduling engineer routes to maximise efficiency and meet customer requirements.
- Preparing and processing quotations, ensuring accuracy and timely completion.
- Managing financial documentation, including purchase orders, invoices, and associated records.
- Maintaining and updating RAMS (Risk Assessments and Method Statements) to ensure compliance with company and industry standards.
- Analysing and processing large volumes of data, ensuring information is accurate and up to date.
- Maintaining detailed records and filing systems in line with company procedures.
- Liaising with customers, suppliers, and internal stakeholders to resolve queries and support operational activities.
- Producing reports, spreadsheets, and documentation using Microsoft Office applications, including Excel, Word, Outlook, and Teams.
- Ensuring all administrative processes are completed efficiently while maintaining a high level of accuracy and attention to detail.
Assistant Commissioning officer at South Gloucestershire Council (2025-06 – 2025-12)
Working for a smaller team within the council, I look after clients within the children's protection services, liaising with internal and external stakeholders helping to house children in foster care.
- Dealing with Client queries.
- Liaising with both internal and external stakeholders to ensure my portfolio of clients are maintained effectively and any issues are quickly resolved this ensuring client satisfaction is maintained to stakeholder expectations.
- Assisting with finance.
- Data entry - Ensure data is kept up to date and accurate.
- Liaising with other service users, including social workers and therapists to ensure each child is at the centre of care.
Senior Client Service Administrator at Mercer Marsh Benefits (2022-05 – 2025-06)
Working for large corporate company as a client service administrator, Mercer Marsh provide workplace health and benefits for where I maintain a portfolio of 324 clients.
- Dealing with Client queries.
- Liaising with both internal and external stakeholders to ensure my portfolio of clients are maintained effectively and any issues are quickly resolved this ensuring client satisfaction is maintained to stakeholder expectations.
- Administration of policies including renewing and updating.
- Data entry - Ensure data is kept up to date and accurate.
- Importing and exporting data - ensuring that data is transferred as per internal policy and guidelines including General Data Protection Regulation (GDPR).
- Daily use of Microsoft office Products including Word, Excel, Outlook and Power Point.
Nursery Practitioner at The Nursery (2021-05 – 2022-05)
Working in a local nursery looking after up to 8 children.
- Arranging and preparing activities.
- A key person to 8 of children – this involved working with the child to a level where I was able to identify and create key activities that were tailored to there learning needs and development.
- Maintaining a clean and safe environment ensuring the Nursery met the standard set out by Ofsted.
- Working with Shift manager to plan activities – this involved ensuring that activities planned met the national curriculum for nursery children.
Dementia Carer at Glebe House Care Home (2020-09 – 2021-05)
Working in a busy care home taking care of all the needs for residents with dementia.
- Assisting the residents with washing and getting dressed.
- Working as part of a team of carers.
- Assisting with family visits, ensuing everyone was COVID safe and adhered to the Rules.
- Ensuring care plans for residents were maintained.
- Planning and running activities such as exercise, socialising, games, film nights etc.
- General Housekeeping, ensuring the home was tidy and kept to high standard of cleanliness.
Customer Services Assistant at Tesco (2018-09 – 2020-08)
Waitress at Frankie and Benny's (2018-02 – 2018-09)
