Shannon Hatton

I have 3 years of customer service experience and I am passionate about providing excellent service.

Although I have brief experience in an Office environment, I am eager to get back into that setting.

I always try my best to exceed expectation, no matter the task given and I am a keen learner.

KFC - January 2022 - December 2022 -Team Member

• Maintaining high levels of cleanliness, health, safety and food hygiene protocols.
• Working under pressured, fast-paced environments.
• Money-handling.
• Carrying out stock counts.

Ross Coates Solicitors - January 2023 - February 2023 - Admin Assistant

• Assisted in completing due diligence on files, including anti-money laundering checks.
• Gathering client information to form the fundamentals of a client record.
• Monitoring emails.
• Providing functions for the team, including photocopying, scanning and printing documents.
• Using Microsoft programs, such as Word, Excel and Outlook.

Omniplex Cinemas (formerly Empire Cinemas) - February 2023 - March 2024 - 

Team Member 

• Driving sales at the retail counter.
• Completing daily due diligence.
• Effectively managing time on a tight film schedule.
• Trained as a barista.
• Delivering excellent customer service.
• Maintaining cleanliness for effective health and safety

Ormiston Endeavour Academy – September 2016 – June 2021