Shannon McCaffrey

Confident, motivated and highly organised professional with experience across business ownership, client-facing, education and high-responsibility environments. A strong communicator who builds positive relationships quickly and adapts her approach to different people and situations. Proven to be dependable, commercially aware and calm under pressure, with experience managing customers, orders, client relationships and competing priorities.

Comfortable working independently, contributing within a team and taking initiative. Now seeking to bring strong people skills, resilience, commercial drive and a genuine desire to learn into a trainee recruitment role and build a long-term career in the industry.

Co-Founder - Sun-Kissed Sisters

(2026)

• Co-founded and help manage an online consumer business, taking an active role in customer service, order management, marketing, social media and day-to-day operations.
• Manage customer enquiries from initial contact through to purchase and aftercare, building positive relationships and delivering a personable, professional service.
• Coordinate orders and fulfilment, monitor stock requirements and manage multiple customer requests accurately and efficiently.
• Plan promotional activity and social media content to drive customer engagement, brand awareness and sales, while coordinating collaborations with ambassadors and content creators.
• Balance business responsibilities alongside other work, demonstrating initiative, commercial awareness, prioritisation and strong time management.

Equestrian Centre Assistant - St Ives Equestrian Centre - Harden, Bingley

(2024)

• Provide essential operational support within the family-run business, taking responsibility for the daily care, welfare and individual requirements of clients' horses.
• Communicate professionally with horse owners, provide updates and respond to individual requests, helping maintain strong relationships built on trust and reliability.
• Manage a demanding workload where priorities can change quickly, using initiative and sound judgement while maintaining consistently high standards.

Agency SEN Teaching Assistant - Various Primary Schools

(2024-09 - 2024-11)

• Provided flexible SEN support across different primary-school environments, quickly adapting to new teams, routines, pupils and individual support requirements.
• Built rapport with pupils and staff in unfamiliar settings using clear, patient and tailored communication, while working professionally within safeguarding and confidentiality procedures.

SEN Teaching Assistant - Trinity Academy Halifax

(2023-09 - 2024-09)

• Supported pupils with special educational needs individually and in small groups, adapting communication to different needs and circumstances.
• Built trusting professional relationships and worked collaboratively with teaching and support staff, remaining calm and solution-focused in challenging situations.
• Balanced multiple responsibilities while handling sensitive information with discretion and professionalism.

Equestrian Centre Assistant - St Ives Equestrian Centre - Harden, Bingley

(2020 - 2023)

• Entrusted with the day-to-day welfare of clients' horses, ensuring individual care requirements were completed consistently and to a high standard.
• Communicated directly with owners, developed strong client relationships and prioritised a varied workload in a busy, responsibility-led environment.

University-level study - Law & Criminology - University of Huddersfield (2020 - 2021)

Sixth Form - Health & Social Care: A*

• Performing Arts: A**
• Extended Project Qualification (EPQ): A - Trinity Academy Halifax (2018 - 2020)

GCSEs - English Literature & Language: 6

• Mathematics: 5
• Science: 5
• French: 5
• Religious Studies: 5
• Geography: 4
• Health & Social Care: A* - Trinity Academy Halifax (2013 - 2018)