Shannon Mcgregor

I am a compassionate and reliable Care Assistant with over 2.5 years of experience in community care. Skilled in delivering high quality, person centred support to individuals with a range of physical, emotional, and health needs. Currently working towards NVQ Level 3 in Health & Social Care. Strong background in teamwork, communication, and working in fast paced environments, with a calm and professional approach. Passionate about promoting dignity, independence, and holistic wellbeing.

Home Care Assistant/End Of Life Carer/Life Carer/Life Support Carer at ELR Homecare LTD (2024-01 – Present)

Provided compassionate physical and emotional support to individuals in their own homes

• Provided compassionate physical, emotional support to individuals in their own homes
• Assisted with personal care tasks, mobility/transfer needs, around the clock meals, and daily living
• Supported service users while maintaining dignity, comfort, and independence
• Observed, monitored and accurately report changes in health or behaviour in the correct way
• Followed individual care plans, risk assessments, and safeguarding procedures
• Provided companionship and emotional reassurance
• Worked collaboratively with healthcare professionals and family members
• Maintained accurate records and ensure confidentiality at all times
• Administered medication in line with care plans & training

Barmaid at The Lamp Tavern (2023-01 – 2024-01)

Served drinks and provided friendly and professional customer service

• Served drinks and provided a friendly and professional customer service
• Took orders, handled cash and card payments accurately
• Maintained cleanliness and hygiene behind the bar
• Followed licensing, safety, and hygiene standards
• Worked efficiently in a fast-paced environment

Housekeeper/Domestic worker/Cleaner at The Holiday Inn Express (2022-01 – 2023-01)

Cleaned and maintained guest rooms and public areas to high standards

• Cleaned and maintained guest rooms and public areas to high standards
• Restocked supplies and reported maintenance issues promptly
• Followed strict health, safety, and hygiene procedures
• Contributed to a clean, comfortable, and welcoming environment

Crew Member at McDonald's (2020-01 – 2022-01)

Supported daily restaurant operations in a fast paced setting

• Supported daily restaurant operations in a fast paced setting
• Served customers, took orders, and handled payments
• Prepared food and drinks following food safety regulations
• Maintained cleanliness and hygiene standards
• Worked effectively as part of a team to meet targets

NVQ Level 3 in Health & Social Care

Secondary Education