Shannon

I pride myself with my ability to always help others. I have developed my communication skills and always actively listen. I enjoy working as part of a team but am also able to use my initiative and work independently. I'm a good time keeper and can be flexible within working when needed. I am very keen to learn and progress.

Checkout operator - Morrisons - Dereham

(2011-03 - 2021-06)

I am passionate about improving myself so I have completed many courses at morrisons including health & safety and customer services.

• Working within customer services, helping customers with their complaints and issues
• Use of computers to do administration
• Face to face customer care, using my initiative to ensure best customer care
• Balanced checkout tills, deliver cash deposit bags to cash office

Cats protection - Longham

My role includes cleaning the cats out, spending time with them making sure they have lots of attention. Making sure their litter is clean and no blood in it. Checking the cats over to see if they have any lumps or anything not right.

Waitress - Norfolk Museums - Various Locations

(2008-05 - 2010-09)

• Face to face communication with customers
• Managing events, thinking on my feet to deal with complications
• General housekeeping, ensuring cleanliness and adhering to food hygiene guidelines

ICT - Neatherd High School

Functional Skills - English - City College, Norwich

BTEC Level 2 - Child Development - City College, Norwich

Level 1 - Food Safety - Morrisons (2019-11)