Shannon Wilson

With a strong background in both legal education and administrative support, I believe my skills and experience align well with the requirements of a Legal Paralegal. Currently, I am pursuing my LPC LLM at the University of Law, following my LLB from Coventry University, where I developed a solid foundation in legal principles. My academic background, coupled with extensive practical experience, equips me with the dedication and attention to detail essential for a successful legal support role.

In my current role as a Funeral Operative with Co-operative Funeralcare, I am responsible for liaising with various stakeholders, including solicitors, government agencies, and healthcare providers. This experience has developed my communication and organizational skills, enabling me to handle sensitive client requests with precision and efficiency. Additionally, my role as a Coordinating Manager at HML Digital further honed my abilities in managing complex documentation, financial records, and maintaining effective workflows to meet project deadlines.

Together, these experiences have prepared me to meet the multifaceted demands of a legal environment with professionalism and adaptability.

Throughout my career, I have consistently demonstrated a commitment to high standards of customer service and accuracy in document management. My volunteer work as a COVID-19 Immuniser and as a project manager at a charity funfair further highlights my adaptability and dedication to serving the community. These roles also strengthened my interpersonal and problem-solving skills, which I believe are essential in a legal support role where clear communication and collaboration are key.

I am particularly drawn to a firm with a strong reputation for values such as commitment to client care and community involvement. I am confident that my blend of legal knowledge, administrative expertise, and commitment to excellence will enable me to make a meaningful contribution to a legal team.

WORK EXPERIENCE

Co-operative Funeralcare - Funeral Operative

01/2022 – Present

• Answering the telephone in a polite and efficient manner whilst taking, recording, and forwarding accurate messages
• Assist doctors and corners to units for examination of the deceased
• Liaise on behalf of client with solicitors, government agencies, hospitals, and crematorium offices, in accordance with clients and deceases wishes
• Daily banking of monies received in settlement of funeral accounts and analysing petty cash records, processing of card payments and cheques
• General office administration including photocopying, faxing, and filing

HML Digital - Co-ordinating manager

11/2019 – 10/2022

• Determine which candidates would be suitable for new positions.
• Review financial statements and other reports prepared by staff accountants or in-house accounting departments
• Monitoring productivity and performance levels within the budget requirements by coordinating with departments to ensure that projects met deadlines
• Reviewing applications for loans, leases, or other types of contracts to ensure that all information is complete and accurate
• Generate company policies and procedures and implement them in the workplace

 

Teresa Tarmey Clinic - Front of house/ Personal assistant

03/2019 – 10/2019

• Process payments, consolidate end of day reports and bank incomings/outgoings weekly
• Building rapport with clienteles by going above and beyond to ensure they were comfortable with their treatments
• Ensure the Clinics are appropriately staffed and maintain stock levels by checking stock to determine inventory level
• Coordinate and lead the activities of the other team members by adopting a ‘lead from the front’ attitude
• Assisting with any necessary additional support to the Executive Assistants and to the CEO

Putney mead Surgery – Supervisor

04/2019 – 11/2019

· Welcoming visitors by politely greeting them in person or via the telephone

· Dealing with enquiries by answering or referring colleagues, patents and external organisations to the person in charge in a professional and prompt manner

· Managing referrals, prescription queries and updating patient files and medical history

· Assisting help to manage information among patients, doctors, nurses and senior management

· Chaperoning doctors and nurses when required

Exemplar Education - Administrative Assistant\Tele-Appointer

07/2015 – 11/2018

· Composed, revised, and proofread corporate communication and marketing materials

· Act as appoint of contact between the executives and external clients

· Diary management, arrange appointments and minute taking in corporate meetings

· Handle queries and request appropriately via liaising between key colleagues and clients

· Creating and maintaining office filling systems

University of Law

January 2024 – Present: LPC LLM programme

University of Coventry

November 2017 – July 2020: LLB Law with hons

Lambeth College

September 2015 – June 2017: Level 3 Business Extended Diploma

(Distinctions)

Empress State Building

September 2018 - November 2018: Metropolitan Police Community Assessor training