Sharif Shahbaz

I am a Hardworking and confident individual with experience in telesales, sales, and customer service roles. I enjoy speaking with people, building good relationships, and working in fast-paced environments where communication and organisation are important. I'm comfortable speaking to customers over the phone, handling enquiries, booking appointments, and updating systems accurately.

I work well under pressure, stay motivated when working towards targets, and always try to create a positive experience for customers. I'm reliable, quick to learn, and looking for an opportunity to continue developing my skills within a growing company.

Telesales Representative - Euroseal Windows - Hanley

(2024-01 - 2024-12)

• Made and received customer calls daily in a busy sales environment
• Spoke with interested customers and booked appointments for the sales team
• Updated customer records and systems accurately
• Built good relationships with customers and handled enquiries professionally
• Worked towards targets while maintaining a positive attitude
• Developed strong communication and sales skills

Sales Representative - Elan Communications - Stoke-on-Trent

(2025-07 - 2025-11)

• Spoke with customers daily and promoted products and services
• Worked towards weekly sales targets and KPIs
• Built confidence when communicating with customers face-to-face
• Maintained a professional and friendly approach at all times
• Worked well in a fast-paced and target-driven environment

Front of House & Customer Service - The Rage House - Newcastle-under-Lyme

(2023-01 - 2025-03)

• Greeted customers and dealt with enquiries professionally
• Managed bookings, payments, and customer information
• Worked in a busy environment while staying organised
• Handled customer issues calmly and efficiently
• Supported team members to help day-to-day operations run smoothly

Brand Ambassador - LO-CO Motive International - Newcastle-under-Lyme

(2025-04 - 2025-05)

• Promoted products directly to customers in busy public areas
• Spoke confidently with customers and answered questions
• Represented the company in a professional manner
• Helped create a positive experience for customers

Business Studies - Newcastle-under-Lyme College (2022-09 - 2023-06)

BTEC IT - IT (2019-10 - 2022-06)

GCSEs - Including English & Maths