Sharn Banks

I am a polite, hardworking and reliable individual who has a committed and motivated attitude to work, I firmly believe in always displaying a consistent and proactive work ethic. Excellent communication and listening skills, I am able to take instructions from all levels and build up good working relationships with customers and colleagues. I believe in providing a service quickly and effectively and work well within a team, working in a flexible and effective manner.

I am a keen individual eager to learn and develop and would therefore welcome any training required to meet the company needs.

Coffee Shop General Assistant at Coffee Shop General Assistant – Elior UK (2024-08 – Present)

• Basic COSHH training around work area that's still ongoing
• Stock management monitoring inventory and rotating stock around when needed
• Handling food with strict safety guidelines so its suitable for customers
• Multitasking and juggling in-between customers requests and handling stock and making sure I'm maintaining a clean area
• Accuracy with handling money making sure the customer has the correct change and till management

Food and Beverage Retail at Motorpoint Arena (2021-09 – 2023-05)

• Receiving and fulfilling customer orders within a timely manner
• Being aware of the menu available and any key allergens
• Basic housekeeping to ensure that food preparation areas are hygienic
• Handled customer queried and complaints
• Cleaning the premises and completing other close down procedures
• Served alcohol and received training on Weights and Measures and the Licensing Act 2003

Work and Health Program at Framework (2023-11 – Present)

• Attending career development sessions
• Attending mock interviews sessions
• Attended any suitable training or interviews scheduled
• Attending employability courses such as identifying transferable skills and career pathway meetings

– Basford Hall College (2017 – 2018)

– The Oakwood Academy (2011 – 2017)