Sharon A

I have had a variety of jobs over my lifetime with experience overseas in Iceland as a Secretary for the Director of the U. S. Navy, I have worked for Hallmark card shops and school catering. I am adaptable and have a great work ethic.

With the ability to pick up new things and take instruction well. I look forward to the opportunity to move into a new career and would like to join your team as I believe I have the skills and personality to fit in and be a valued member of the team. I am willing to undergo any training and look forward to hearing from you.

Office Administrator (2020-01 – 2026-04)

I act as the first point of contact for customers and suppliers contacting the Dairy. I type all correspondence, check off deliveries and contact supplier with any shortages to find immediate resolution. Proficient in using Word, Outlook and Gmail; and as part of my role I respond to Facebook messages, comments and enquiries.

Organised with great time management, with a large customer base I am also responsible for inputting a large number of payment data into the Dairy's own database software (Dairy Data). I manage customer accounts, print and bind documents, file invoices, check inventory, count cash payments and send bills to outstanding customers. I am an experienced and patient trainer of new staff and am a calm worker under pressure.

I find solutions to problems and am always happy to help. I initiate sales and build good relationships with customers and have a friendly, can-do customer service attitude. I have a sense of humour and am a team player.

Catering Assistant at St Helens Private School & Haydon School (2014-03 – 2019-08)

Assistant to the Head Chef with menus, stock ordering, food preparation. I managed daily catering requests for functions and school events and attended weekly meetings, completed health & safety catering training.

Sales Assistant at Tesco's and Marks & Spencer's (2012-11 – 2014-03)

I relocated to Spain to renovate a property, then returned to England where I worked as a sales assistant. There I was till trained, able to check off deliveries, help customers on the shop floor (M&S lingerie department) and replenish stock.

Staff Member at Hallmark Greeting Card Shop (2000-11 – 2012-09)

Responsible for ensuring card displays were maintained to high standards to maximise sales and promote new product lines. I curated seasonal displays, managed stock control, returns, customer liaison and negotiated with card reps from various companies to keep stock current and relevant. I assisted customers in friendly and efficient manner and worked as part of a lovely team to keep the shop running smoothly.

Secretary to the Director of Occupational Health & Preventive Medicine at U.S. Navy (1999-06 – 2000-11)

Typed all correspondence, Food Sanitation Inspection Reports, Noise Survey Forms, Fitness Evaluations for Military members. Scheduled patient appointments for health tests and updated databases. Maintained diary and appointments. Attended meetings and kept the Director informed.

Admin assistant to financial advisor at Gibbs Gillespie Estate Agent (1997-12 – 1999-06)

Here I typed all mortgage offers, insurance proposals and coordinated with sales negotiators to complete sales. I compiled brochures, diary management, chased banks and building societies for updates and updated clients through till completion.

Personal Assistant to Director, Deputy Director and 13 other Department heads at U. S. Naval Air Station Keflavik (1994-11 – 1997-11)

Morale, Welfare and Recreation Department. Here I scheduled appointments with Dignitaries, maintained schedules, diary management, kept the Director informed at all times. Delegated action items to department heads, consolidated replies to meet deadlines for submission.

Minute taking, worldwide travel co-ordination and accommodation booking. Acted as the Department of Defence Overseas Show Coordinator, preparing show itineraries, accommodation and escort arrangements for naval servicemen/women and guests.

Secretary to Assistant Chief of Staff for Resources Management at U. S. Naval Medical Clinic (1983-09 – 1994-11)

Typed all correspondence. Diary management, budget submissions, Efficiency Review Reports, Military Instructions and Purchase Requisitions. Responsible for all travel arrangements worldwide, accommodation, rental cars. Attended meetings and transcribed minutes. Worked on own initiative. Transferred to Iceland with my military spouse for a 3-year assignment.

Secretary to Conveyancing Legal Assistant at Messrs. Bird & Lovibond Solicitors (1981-01 – 1983-01)

Typed correspondence/searches for house sales and purchases, local searches, bankruptcy searches. Prepared documents for completions and arranged bank transfers. Filing, photocopying and greeting clients for Senior Partners

Typist for Customer Service Department at Avis Rent a Car (1979-01 – 1981-01)

Typed all letters and mailed out new company credit cards. Sent out information packs, and general typing of correspondence for the department.

Junior Typist/Receptionist at Messrs. A. H. Kurtz & Sons Solicitors (1977-01 – 1979-01)

Responsible for greeting all clients and handling of telephone calls on reception. Typed correspondence for Solicitors and prepared documents for Court hearings. Managed the filing, photocopying, office supplies and post of important documents.

AMSPAR Certificate and Business Administration Course in Medical Administration – Hammersmith & West London College (1992-01 – 1993-01)

RSA Medical Audio Typing II with Distinction in Medical Audio Typing – Hammersmith & West London College (1992-01 – 1993-01)

Royal Society of Arts (RSA) Pitman Shorthand Certificate in Shorthand – Uxbridge Technical College (1979-01 – 1980-01)

5 CSE's (GCSE Equivalent) in Multiple subjects – Mellow Lane Comprehensive School (1972-01 – 1977-01)