Sharon Eborn

I am a highly organised, detail-oriented, and hardworking individual who consistently strives for excellence in all tasks. Known for my integrity and professionalism, I bring strong communication skills and the ability to engage effectively with stakeholders at all levels. I thrive under pressure and am equally comfortable working independently or as part of a team.

Throughout my career, I have consistently met or exceeded performance targets, demonstrating my motivation and dedication to success. I am committed to continuous learning and am always open to new ideas and approaches. With a proactive attitude and a strong work ethic, I aim to contribute meaningfully and play a key role in any team or organisation I join.

Operations Administrator (Feb 2022-Sept 2022), Fleet Co Ordinator (Sept-Dec 2022), Transport Co-ordinator (Dec 2022-Feb 2024), Transport Manager (Feb 2024-present) at KPL (2022-02 – Present)

• Manage and lead a team of drivers and transport coordinator
• First point of contact for all our drivers requiring assistance throughout the day
• Delegated Budget Responsibility
• Work closely with HR to ensure the policies in relation to transport are kept up to date and relevant
• Work alongside Health & Safety to identify and introduce any new H&S legislation within the transport department (I am the intercompany H&S committee member)
• Adopting a culture of Near Miss Reporting
• Competent in a wide range of office tasks including checking and verifying documents using both paper-based systems and portal downloads. I have excellent attention to detail and full integrity to maintain accurate records
• Regular walk around and random checks of all vehicles within the fleet to ensure defect notes are correct
• Ensure smooth and efficient planning for the daily routes to meet the delivery requirements of KPL customers
• Liaise with workshops and contract providers to schedule regular vehicle inspections and decide for preventative maintenance inspections ensuring compliance with Operators Licence and FORS requirements
• Assisting in regular audits on fleet compliance, FORS and internal
• Control the cost associated with product distribution, continually tracking and improving the most efficient and cost-effective method of delivery
• Leading by example to build an effective transport team with an excellent customer service culture
• Manage tachograph head unit downloads and daily driver card downloads
• Ensure drivers FORS e-learning & Driver CPC Modules are up to date, arranging training where needed
• Scheduling and delivering toolbox talks, inc. 3 monthly Driver Licence Checks, eyesight, medical and alternative employment checks
• Identify training needs and source best method, including warehouse loading, flt and Moffett training
• All fleet day to day management, inc. monthly mileage readings, for both commercial and company cars
• Work with accounts team to accrue costs for management accounts, overseeing the raising of purchase orders
• Timesheet management and authorising overtime

Sales Executive at Palmer Timber (2021-05 – 2021-11)

• Answer all incoming sale calls
• Process sales orders, whilst meeting targets and maximising margins
• Communicate delivery issues to customers to establish achievable delivery schedule
• Programme panel cutting optimising tool to achieve the best yield whilst delivering the customers' requirements
• Liaise with the business development managers, working on generating, identifying new customer leads
• Deal with all complaints and resolve efficiently, mindful of profits and customer retention

Sales Account Manager at Hranipex Ltd (2019-06 – 2020-10)

• Total responsibility for management of all aspect of sales, from cold calls through to solving after sales issues
• Achievement – Improve customer base by 40 in a 8-month period

Sales Executive at Arnold Laver Timberworld (2018-01 – 2019-02)

• Manage day to day diary to ensure regular customer visits
• Identify and develop sales opportunities, selling all products
• Work closely with the customer development/customer services departments and tailoring visits to follow up any issues, samples etc.

Product Specialist (External Sales) at Timbmet Limited (2016-01 – 2018-12)

• Manage day to day diary to ensure regular customer visits
• Identify and develop sales opportunities within designated area
• Joint visits with other BDM's, managers and directors
• Investigate product issues both on site and on customer production line, establishing defects and possible causes. Ultimately gathering information for manufacturers to resolve
• Advising Marketing manager and Sales Director on product and sector knowledge, ultimately developing a strategy for our marketing team to follow
• Achievement – to open new account for large international exhibition stand manufacturer in Rugby area, landing an initial order for £22k

OLAT - Managers CPC 2-day Refresher – One Training Solutions (2022-10)

E-Commerce Site – Halesowen College (1993-01 – 1998-12)

Microsoft Word for Windows, Pitman Practical Data Processing and RSA Computer Literacy Stages 1 & 2 – Halesowen College

BTEC Higher National Certificate in Electrical & Electronic Engineering in Electrical & Electronic Engineering – Sandwell College of Further Education (1991-01 – 1993-12)

City & Guilds 121 in Food Tourism and Creative Study – Birmingham College (1987-01 – 1989-12)

2 x O'levels and 5 x CSE qualifications – Tividale Comprehensive School (1982-01 – 1987-12)