Sharon Leith

Experienced retail customer service professional with a strong record of helping customers, solving problems quickly and keeping service standards high. Confident in working in busy environments, handling enquiries, processing transactions and supporting customers with a friendly, approachable attitude. Reliable, adaptable and focused on creating a positive shopping experience while representing the brand professionally.

Shop Assistant - Sterling Foods

(2007)

Prior to this role I had other customer service roles including Tesco, bar work and a Fish and chip shop. I will be happy to give more details if required.

• Delivered friendly, professional customer service, assisting shoppers with product selection and queries.
• Operated tills and handled cash, card, and refund transactions accurately.
• Maintained clean, organised, and well-stocked displays to maximise sales appeal.
• Monitored inventory levels, restocked shelves, and reported low-stock items to management.
• Assisted in receiving, unpacking, and checking deliveries against purchase orders.
• Resolved customer complaints promptly, ensuring a positive shopping experience.
• Worked collaboratively with team members to meet service targets.

Counthill High School