Sheikh Cham

I am a highly customer-focused and versatile professional with a proven background in delivery logistics, security, and retail, all underpinned by a foundational knowledge in IT operations and customer support. I have demonstrated strong time management and efficiency by successfully navigating routes to adhere to delivery targets across multiple roles with companies like urb-it, Gorillas Technologies, and Just Eat. Beyond delivery, I possess significant experience in customer-facing environments, including handling cash and card transactions, performing till cash-ups, and ensuring customer satisfaction.

Furthermore, my experience includes leadership and supervisory responsibilities at McDonald's and Costcutter, where I managed shift schedules, served as a key holder, and was responsible for opening and closing premises. With an educational background in Computer Science and formal training as a Security Officer, I possess technical skills in areas like Help Desk, Tech Support, Active Directory, Microsoft Office, and IT hardware, enabling me to provide support and work effectively in an IT operations environment.

Lime foot patrol - Lime - London

(2025-02 - 2025-08)

Tidy and presentation of lime bikes and and keeping the boroughs clean and tidy

Zoom rider - Ocado Logistics - London, Greater London

(2024-08 - 2024-11)

Delivery Rider - Zoom by ocado - London West, Greater London

(2024-08 - 2024-10)

Delivering groceries house to house and on e cargo bike excellent place to work at team is amazing work is easy

Ebike cargo - Zedify - London, Greater London

(2023-07 - 2024-01)

Delivering parcels and food to houses and collection

Delivery Rider - urb-it - Waterloo

(2022-05 - 2023-04)

Delivering customers parcels, navigating the best routes in certain areas to adhere to time efficiency and targets.

Customer Service Representative - Just Eat - London

(2020-11 - 2021-08)

As a courier I am responsible for handling customers goods to their location by offering a time sufficient delivery. Also being the face of the company I make sure that customers are happy with the service I deliver. I follow the COVID-19 restrictions and keep up with the hygiene and upkeep of the company's property. I help station equipment for other couriers and extend further support.

Delivery Rider - Gorillas Technologies GmbH - London

(2020-02 - 2021-01)

My main role as rider was to deliver groceries from point a to b and back and making sure I'm keeping up with time and efficiency

Steward/Security - JAR Recruitments - London, Greater London

(2017-08 - 2020-07)

As steward I was responsible for supervising the crowd and ensuring their safety by following health and safety protocols. I had to be vigilant and have close attention to detail.

Crew member - McDonald's - London, Greater London

(2015-12 - 2016-07)

As a crew member I was successfully delivering customer service, taking customer orders. I would prepare the food to be served and make sure I adhere to the hygiene procedures. This included making sure the eat-in areas were kept clean and tidy and my work space.

I handled cash and card transactions, as well as cashing up tills and the safes. I was promoted to supervisor and was in control of shift schedules and supporting members in problematic situations. I also was responsible for opening and closing the shop.

Sales Assistant - Costcutter

(2013-09 - 2014-08)

As a Sales assistant at Costcutter I handled cash n card transactions and refunds. I was given the responsibility of being a key holder, where I opened and closed the store. I also did shift scheduling and replenished the shop floor, making sure the stock on shelves were in date and neatly presented.

Security officers - Security - Lewisham college (2024-03 - 2024-05)

Bachelor's in Computer Science - Computer Science - University of East London (2015-09 - 2017-06)

Access to it product design - IT and product design - Newham College (2014-09 - 2015-06)

It and product design - IT and product design - Greenwich community College (2013-09 - 2014-06)