Helpdesk Operator
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I take great pride in my work, and I constantly strive to learn and improve. I work well in a team, and I can also take the reins independently and act on my own initiative. I am a conscientious, organised, flexible and reliable individual who learns fast and is determined to make a positive impression.
GRUNDON WASTE MANAGEMENT – HELPDESK OPERATOR (SEPT 20– PRESENT)
In September 2020, I changed department to the company’s contract management team, working as a Helpdesk Operator, which is the first point of contact for the broker accounts. My duties involve managing all the day to day queries and complaints liaising with the depots. Most recently, I have taken on the responsibility of setting up new customer sites and looking into invoice queries, providing resolutions and credits if required.
Henley College 2013 - 2015
The Oratory School 2010 - 2013
Full, clean UK driving licence since 31 July 2014.
3 A' Levels (Film, Media and IT)
10 GCSE's (inc Maths, English and French)
