Shellen Hoey

A talented individual, able to adapt to new environments and to learn new skills very quickly.

Possesses excellent communication and negotiation skills, ability to influence decisions and to develop positive internal and external relationships. Quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. Driven by a personal passion to enhance customer experience, delivering excellence and a friendly service.

Enjoy being part of, as well as managing and motivating, a successful and productive team.

Project Manager / Account Manager, Influential Software.

Effectively lead teams to achieve project goals. Clearly convey project objectives, updates, and expectations to stakeholders.

Efficiently plan, prioritise and execute tasks. Identify issues and implement solutions to keep projects on track. Foster a collaborative environment for cross-functional teams. Proactively assess and mitigate potential risks. Responsible for staying within project budget. Build and maintain positive relationship with clients and stakeholders. Ensure project deliverables meet or exceed quality standards.

Senior Account Manager/Project Manager,

PageSuite / SixPorts

Liaising with key clients on a worldwide scale, understanding their business needs and making sure that our solutions are performing as expected. Meeting with clients on a regular basis to ensure a good relationship is maintained; Ensure that clients retention are met and that key upsell opportunities are offered.

Contributing ideas for marketing and events; Presentations and webinars to promote the business. Involved with projects by leading the tasks from the contact level to delivery. Leading over

30 developers to deliver within budget. Oversaw 325 accounts.

Degree: Marketing Business doing: PRINCE2