Sherie Harkcom

Project Manager with a strong background in IT transformation, systems, and process optimisation. Known for establishing governance, clarity and momentum across complex cross-functional and multi-region initiatives. Experienced in Microsoft 365 programmes, stakeholder engagement, system adoption and driving measurable delivery outcomes.

Project Manager (Transformation/Cross-functional) at Hubexo (2025-09 – 2026-06)

Delivered multiple transformation initiatives across the full project lifecycle, from mobilisation and discovery through delivery, adoption and transition to BAU. Created a quality management framework and assisted with building a benefits realisation and procurement framework.

MS Tenant Unification Project at Hubexo (2025-09 – Present)

Mobilised a complex, multi-region Microsoft tenant migration by establishing full APM-aligned governance, delivery planning and risk control.

• Authored the PID, project plan, RAIDD logs, test strategy and SteerCo model.
• Aligned Sponsor and delivery partner on timelines.
• Built the communications strategy and initiated stakeholder engagement.
• Managed the service delivery partner, acting as the primary point of coordination for scope, milestones, dependencies, risks and delivery assurance.
• Maintained accountability across internal teams and partners, enabling the project to move from stalled concept into active delivery.

Procurement Cost Reduction Programme at Hubexo (2025-09 – Present)

Oversaw a procurement optimisation programme comprising 18 cross-functional projects, driving cost efficiencies and commercial value.

• Established programme-level governance, reporting and financial planning to support decision-making and benefits tracking.

Time Management Project at Hubexo (2025-09 – Present)

Led global Time Management transformation, launching Clockify to 400 users and delivering 44 milestones in 5 months across multiple timezones.

• Introduced system ownership, data governance and compliance processes to strengthen financial transparency.
• Managed complex stakeholders, resolving data-quality issues and ensuring smooth post-go-live adoption.

AI Harvesting Project at Hubexo (2025-09 – Present)

Led a high-profile AI-enabled data automation review, assessing the performance and risks of a third-party vendor solution against internal capability and long-term strategy.

• Ran an evidence-based options appraisal, including risks, costs, timelines and delivery implications, and presented clear recommendations to senior stakeholders.
• Identified significant delivery, security and scalability risks in the vendor solution and successfully guided the decision to exit the contract and reset the approach.
• Defined a practical internal delivery plan, enabling existing developer teams to use AI tooling to dramatically reduce data-scraper build time without additional external spend.

Strategic Project Coordinator at Hubexo (2025-01 – 2025-09)

• Coordinated 65 board-level strategic projects within the transformation portfolio.
• Built SME-level capability in Smartsheet, supporting reporting and analysis for senior leadership.
• Maintained governance cadence through stakeholder forums, reporting and executive-ready materials.

Content Trainer at Glenigan (2023-12 – 2025-01)

• Built strong relationships with stakeholders to identify researcher needs, uncover gaps, and deliver improvements backed by positive feedback
• Challenged and improved existing processes, including onboarding, GDPR training, and team workflows, to create smoother and more effective systems
• Rewrote and standardised documentation, training materials, and procedures to create a consistent, scalable learning environment
• Designed and implemented structured training programmes, plans, and schedules to support new researchers and ongoing development
• Solved organisational and knowledge-sharing issues by restructuring SharePoint, improving accessibility, and centralising key resources
• Increased team confidence and engagement through better training delivery, presentation support, and feedback-driven improvements

Systems Support Coordinator at RNLI (2018-10 – 2023-12)

• Delivered tailored IT training to volunteers and staff across diverse technical abilities.
• Provided Microsoft Office, AX Dynamics and system support alongside hardware deployments.
• Rolled out new alerting systems and BT networks across multiple locations, exceeding deployment SLAs.
• Led multiple internal projects including MS Teams pilots, sales ordering improvements, and communication initiatives.
• Recognised at director level for reliability, efficiency, and quality of work.

BA Hons in Film & Television Studies – University of East Anglia (2008 – 2011)