Sherin Raj

Detail-oriented Airport and Cargo Operations professional with hands-on experience in airline cargo handling, dangerous goods (DGR), and international logistics coordination. Proven ability to manage time-critical shipments, ensure compliance with IATA and aviation safety regulations, and support smooth ground operations. Holds an MSc in Logistics and Supply Chain (UK) and brings strong communication, teamwork, and operational efficiency skills in fast-paced airport environments.

Executive Cargo Operative at Interglobe Aviation Ltd (IndiGo Airline) (2022-12 – 2024-07)

Managed acceptance and processing of special cargo including Dangerous Goods (DG), Human Remains (HUM), and Valuable Cargo (VAL) in compliance with IATA regulations.

• Managed acceptance and processing of special cargo including Dangerous Goods (DG), Human Remains (HUM), and Valuable Cargo (VAL) in compliance with IATA regulations
• Verified shipment documentation, labeling, and UN classification to ensure full regulatory compliance
• Performed ULD build-up planning and coordinated with load control teams to support accurate aircraft weight and balance
• Used SMARTCARGO system for cargo manifesting and real-time shipment tracking
• Coordinated with ramp, dispatch, and ground handling teams to ensure on-time flight departures
• Provided customer support for cargo bookings, shipment status, and documentation requirements

E-commerce & Logistics Operator at Pride of Asia (2024-09 – 2025-09)

Managed order fulfilment, shipment coordination, and inventory control for 500+ SKUs.

• Managed order fulfilment, shipment coordination, and inventory control for 500+ SKUs
• Acted as key contact for international shipping queries and delivery tracking
• Collaborated with warehouse and delivery teams to resolve shipment issues efficiently
• Maintained accurate stock records and improved order accuracy and processing speed

Restaurant Manager at Royal Thali (2025-09 – 2026-02)

Led daily operations in a high-pressure environment, managing staff coordination and customer service.

• Led daily operations in a high-pressure environment, managing staff coordination and customer service
• Developed strong problem-solving and communication skills applicable to passenger-facing airport roles
• Improved operational efficiency and scheduling systems

MSc in International Logistics and Supply Chain – Anglia Ruskin University (2025)

BSc in Aeronautical Science – Nehru College of Aeronautics and Applied Science (2021)