Customer Team Member - Co-op - London, United Kingdom
(2024-09)
- Deliver friendly, customer-first service — responding to queries, promoting Co-op products and membership, and supporting a positive shopping experience.
- Build strong working relationships with colleagues, collaborating as a team to resolve issues for customers and members.
- Complete daily safety and compliance checks; replenish stock while verifying dates, prices, and temperatures meet legal requirements.
- Support the rollout of store changes and share best practice with colleagues to help embed new ways of working.
- Participate in community initiatives, including the Foodshare scheme and local member events.
- Step up to lead the shop floor in the absence of a team leader, keeping operations running smoothly.
Chef de Partie - Sweet Dees Jerk Limited - London, United Kingdom
(2024-09 - 2024-11)
- Set up and stocked food items and other supplies ahead of service.
- Prepared ingredients through cutting, chopping, mixing, and sauce preparation.
- Cooked dishes by grilling, frying, and sautéing to specified recipes and standards.
- Maintained cleanliness and complied with food sanitation requirements through proper handling and storage.
- Cleaned and sanitised cooking surfaces at the end of each shift.
- Performed inventory checks and completed food storage logs.
Supervisor - Baba Dhaba - London, United Kingdom
(2021-10 - 2024-08)
- Supervised food preparation and storage, ensuring full health and safety compliance.
- Monitored inventory and maintained adequate stock levels.
- Resolved customer complaints, improving overall satisfaction.
- Trained and managed staff, overseeing schedules and adherence to policy.
- Conducted kitchen inspections to ensure hygiene and sanitation standards were met.
- Fostered a cohesive team environment through open communication and cross-functional cooperation, ensuring smooth service delivery.
- Streamlined food preparation processes, boosting kitchen efficiency and reducing waste; implemented an inventory tracking system to maintain optimal stock levels.
Rider (Part-Time) - Gorilla - London, United Kingdom
(2022-01 - 2022-02)
- Delivered food and grocery orders on time, maintaining a high standard of service.
Courier - Just Eat - London, United Kingdom
(2021-08 - 2021-11)
- Collected goods and transported them to clients and customers.
- Provided excellent customer service, delivering food promptly to build customer loyalty.
Owner - Shivam Traders - India
(2017)
Distributor of wholesale coconut products
- Manage day-to-day accounting and financial record-keeping.
- Manage and order weekly inventory to meet demand.
- Deliver customer service and maintain client relationships.
- Lead marketing and sales activity to grow the business.
