Shuhel Miah

I am a reliable and trustworthy person, who possesses good interpersonal skills and the ability to communicate in a friendly and effective manner. I can work as part of a team or use own initiative when required. A creative, committed and enthusiastic individual who has flexible approach to all tasks undertaken, competent in Microsoft Office programmes and internet-based research. I am always eager to learn new skills and can maintain a practical and resourceful approach under pressure.

General Assistant - Tesco Supermarket - Cardington Road, MK42 OBG

(2010-09)

Within the role I gained experience and developed skills in each department. While I was working there I had to take on various tasks such as rumbling (face up). I also helped out the security department by tagging all high valuable items such as sprays, wines, alcohol and electronics etc.

I gained another experience and skill by working in the bakery. I had duties such as baking, packing and shelving. The last department I worked in was the Customer Service desk which gave me the chance to speak to customers directly about products services we have to offer.

General Assistant - Marks and Spencer's - 1 Midland Road, Bedford, MK40 1PL

(2013-12 - 2015-10)

Working in M&S I have learnt quiet a lot from working on shop floor to tills. I have worked in different roles in M&S such as:

• SHOP FLOOR – SUCH AS PACKING LABELLING AND RESTOCKING WITH PROMO CHANGE EVERYDAY AND GREAT OFFERS
• TILLS – TALKING TO THE CUSTOMERS TAKING TRANSACTON ONLINE ORDERS FOR FOOD OR FLOWERS
• BACKDOOR – LEARNING HOW TO TAKE A DELIVERY LOAD IN AND CHECK YOU HAVE THE RIGHT STOCK AND UNPAKING
• BAKER – LEARNING HOW TO COOK BAKE ALL IN TIME FOR CUSTOMERS PREPARING FOR OPENING TILL CLOSE.
• CAFÉ – FULLY A BARRISTER CAFÉ TRAINNED ACHIVED MY LEVEL 2 HYGINE IN CAFÉ AND WAS NOMINATED ONE OF THE BEST BARRISTER IN TOWN.

Customer Advisor - Santander - 29 Midsummer Blvd, Milton Keynes, MK9 3GB

(2013-07 - 2014-02)

As a telephone interviewer main responsibilities include calling residential households all over the UK using random digit dialling to conduct confidential market research interviews with residents. These studies can be about a wide variety of options such as normal visa card to credit cards. And informing customers of changes happening to the accounts and if they would like to upgrade.

Baker - Sainsbury's - 90 Clapham Road, Bedford, MK41 7PJ

(2014-11 - 2016)

• Producing a range of fresh baked products from scratch
• Achieving standards and sales targets
• Advising customers about our product range
• Keeping machinery, equipment, storage and preparation areas clean
• Have also worked on deli counter / backdoor/ tills

Sales Advisor - Harvey's Steinhoff - Unit 4 Hatters Way, Retail Park, Chaul End Ln, Luton LU4 8EZ

(2016-07 - 2017)

Working in sales is all about customer service and it's all about presentation. I would go in everyday make sure the shop floor is nice and cleaned make sure, all the promotions are done. Plump the cushion, using the computer for finances and ensuring everything was ready. I have done training in Bolton which helped me with my knowledge of selling and how to sell.

• Taking responsibilities for all the promotions'
• Dealing with the finances buy now pay later with 0% interest
• Filling all the paperwork's away.
• Taking calls for meetings and speaking to Area manger taking responsibilities for the bank holidays, Christmas and Easter promotions.

Prison Officer - HMP Littlehey - 2 Crow Spinney Ln, Perry, Huntingdon PE28 0SS

(2021 - 2026)

Responsible for maintaining the safety, security, and welfare of prisoners while supervising daily activities, conducting security checks, and responding to incidents in a professional and controlled manner. Worked effectively as part of a team to manage challenging situations, maintain order, and support rehabilitation. Developed strong communication, conflict resolution, problem-solving, and decision-making skills, with the ability to remain calm under pressure and adapt in a demanding environment.

GCSE - St Thomas More Upper School (2008-09 - 2011-07)

Construction Bricklaying Level 1 Diploma - Construction - Bedford College (2011-09 - 2012-06)

Construction Bricklaying Level 2 Diploma - Construction - Bedford College (2012-09 - 2013-06)