Learning Support Worker at LSC Learning Support Centre (2025-09 – 2026-06)
- Provide one-to-one support for students with a range of disabilities, including autism, ADHD, mental health difficulties, and specific learning differences.
- Offer complex emotional support and strategies to help the pupil access their education
- Support students academically and emotionally while encouraging independence and confidence.
- Ensure examination adjustments were implemented correctly and produced accurate, structured notes tailored to individual learning needs.
- Maintain professionalism, confidentiality, safeguarding awareness, and close collaboration with academic staff and disability services.
Breakdown and Recovery Call Handler at AA (Automobile Association) (2024-07 – 2024-09)
- Support customers with their enquiries
- Offer support and guidance
- Co-ordinate breakdown recovery vehicles
- Make accurate and detailed notes using AI technology
Volunteer – Mental Health Support Worker at Shout
- Support individuals experiencing mental health difficulties by providing a non-judgemental and empathetic texting service.
- Advising of support organisations available and recovery-focused approaches
- Mental health challenges, safeguarding responsibilities
- Maintained the integrity of clients by keeping information and communication confidentiality and professional
- Assessed needs, provide reassurance, and determine appropriate support.
- Maintained accurate records, and handle sensitive information confidentially.
- Worked within a team and be supportive of colleagues
- Ensured customers received timely assistance.
Office Administrative Assistant at GP Triage Ltd (2022-06 – 2023-08)
- Provide administrative and organisational support within a healthcare technology company.
- Preparing reports and presentations, conducting research, maintaining project documentation
- Co ordinating communication between teams, and supporting business development activities.
